{"id":3740,"date":"2022-02-11T16:16:47","date_gmt":"2022-02-11T08:16:47","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/cn\/?p=3740"},"modified":"2022-11-28T16:36:20","modified_gmt":"2022-11-28T08:36:20","slug":"adkar-model-for-change-management","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/cn\/adkar-model-for-change-management\/","title":{"rendered":"ADKAR \u53d8\u9769\u7ba1\u7406\u6a21\u578b"},"content":{"rendered":"

\u5728\u8fd9\u4e2a\u77ac\u606f\u4e07\u53d8\u7684\u65f6\u4ee3\uff0c\u5982\u679c\u4f60\u8ddf\u4e0d\u4e0a\u65f6\u4ee3\u7684\u6b65\u4f10\uff0c\u4f60\u80af\u5b9a\u4f1a\u88ab\u8fdc\u8fdc\u7529\u5728\u540e\u9762\u3002\u4f46\u662f\u5f88\u591a\u4eba\u8bf4\u201c\u6539\u5c31\u662f\u627e\u6b7b\uff0c\u4e0d\u6539\u5c31\u662f\u7b49\u6b7b\u201d\uff01<\/span>\u90a3\u4e48\uff0c\u5982\u4f55\u6539\u53d8\u624d\u80fd\u6210\u529f\u5462\uff1f<\/p>\n

\u8bfa\u57fa\u4e9a\u7684\u5931\u8d25\u5f88\u5178\u578b\uff0c\u9676\u9189\u4e8e\u8fc7\u53bb\u7684\u8f89\u714c\u6210\u5c31\uff0c\u4e0d\u4e86\u89e3\u65f6\u4ee3\u7684\u53d8\u8fc1\uff0c\u6700\u7ec8\u53ea\u80fd\u5173\u95e8\u5927\u5409\u3002<\/p>\n

\u5fae\u8f6f\u5728\u65b0\u4efb\u638c\u95e8\u4eba\u7684\u5e26\u9886\u4e0b\uff0c\u5c06\u91cd\u5fc3\u4ece\u64cd\u4f5c\u7cfb\u7edf\u8f6c\u5411\u4e91\u670d\u52a1\uff0c\u91cd\u5851\u4f01\u4e1a\u6587\u5316\uff0c\u91cd\u56de\u821e\u53f0\u4e2d\u592e\uff0c\u5411\u6211\u4eec\u5c55\u793a\u4e86\u4e00\u4e2a\u5de8\u4eba\u53ef\u4ee5\u5feb\u901f\u8f6c\u8eab\uff0c\u91cd\u65b0\u5f00\u59cb\uff0c\u518d\u521b\u8f89\u714c\u3002<\/p>\n

 <\/p>\n

\u53d8\u9769\u5df2\u6210\u4e3a\u4f01\u4e1a\u6216\u4e2a\u4eba\u65e0\u6cd5\u56de\u907f\u7684\u8bdd\u9898
\n\u53d8\u9769\u80fd\u529b\u2014\u2014\u4f01\u4e1a\u6216\u4e2a\u4eba\u5e94\u5177\u5907\u7684\u57fa\u672c\u80fd\u529b<\/p><\/blockquote>\n

 <\/p>\n

\"\"<\/p>\n

\u5982\u4f55\u7ba1\u7406\u53d8\u9769\uff1f<\/span><\/h3>\n

\u6539\u53d8\u5fc5\u987b\u4ece\u6700\u5c0f\u7684\u5355\u4f4d\u5f00\u59cb\uff0c\u7136\u540e\u5411\u6574\u4f53\u8513\u5ef6\uff0c\u4ece\u5c40\u90e8\u5230\u5168\u9762\u3002\u60f3\u8981\u53d8\u9769\u6210\u529f\u7684\u7ec4\u7ec7\u5fc5\u987b\u4ece\u4e2a\u4eba\u53d8\u9769\u5f00\u59cb\u3002\u5982\u4f55\u8ba9\u4e2a\u4eba\u53d8\u9769\u6210\u529f\uff1f\u56e0\u6b64\uff0c<\/p>\n

 <\/p>\n

\u53d8\u9769\u662f\u6218\u7565\u6027\u7684\uff0c\u53d8\u9769\u662f\u5faa\u5e8f\u6e10\u8fdb\u7684\uff0c\u53d8\u9769\u9700\u8981\u7ba1\u7406\u3002<\/p><\/blockquote>\n

 <\/p>\n

ADKAR \u53d8\u9769\u6a21\u578b\u5c31\u662f\u5728\u8fd9\u79cd\u60c5\u51b5\u4e0b\u521b\u5efa\u7684\u3002<\/p>\n

\u4ec0\u4e48\u662f ADKAR \u53d8\u66f4\u6a21\u578b\uff1f<\/span><\/h2>\n

\u5982\u524d\u6240\u8ff0\uff0c\u53d8\u9769\u5f80\u5f80\u662f\u4e00\u4e2a\u590d\u6742\u800c\u8270\u96be\u7684\u8fc7\u7a0b\uff0c\u66f4\u91cd\u8981\u7684\u662f\uff0c\u5b83\u662f\u4e0d\u53ef\u907f\u514d\u7684\u3002\u5728\u4e2a\u4eba\u548c\u7ec4\u7ec7\u5c42\u9762\u7ba1\u7406\u53d8\u9769\u9700\u8981\u65b0\u7684\u60f3\u6cd5\u3001\u65b0\u7684\u53d8\u9769\u6a21\u578b\u4ee5\u53ca\u65b0\u7684\u6846\u67b6\u548c\u5de5\u5177\u6765\u6210\u529f\u5b9e\u73b0\u9884\u671f\u7684\u53d8\u9769\u3002ADKAR \u53ef\u5e94\u7528\u4e8e\u6240\u6709\u5f62\u5f0f\u7684\u53d8\u9769\uff0c\u4ee5\u63a8\u52a8\u6210\u529f\u7684\u53d8\u9769\u8ba1\u5212\u3002<\/p>\n

ADKAR \u8f6c\u578b\u6a21\u578b\u7531 Prosci \u521b\u59cb\u4eba Jeff Hiatt \u521b\u5efa\uff0c\u7531\u4e94\u4e2a\u9996\u5b57\u6bcd\u7ec4\u6210\uff0c\u4ee3\u8868\u4e2a\u4eba\u6210\u529f\u5fc5\u987b\u8fbe\u5230\u7684\u4e94\u4e2a\u53d8\u9769\u9636\u6bb5\u3002\u610f\u8bc6\u3001\u613f\u671b\u3001\u77e5\u8bc6\u3001\u80fd\u529b\u548c\u5f3a\u5316\u3002<\/p>\n

ADKAR \u53d8\u66f4\u5f00\u53d1\u6d41\u7a0b<\/span><\/h3>\n

<\/p>\n

\u7f16\u8f91\u6b64\u6a21\u677f<\/a><\/p>\n

\u610f\u8bc6\uff1a<\/strong>\u53c2\u4e0e\u8005\u662f\u5426\u610f\u8bc6\u5230\u8ba1\u5212\u7684\u53d8\u66f4\uff0c\u4ee5\u53ca\u53d8\u66f4\u7684\u5fc5\u8981\u6027\u548c\u91cd\u8981\u6027\u3002<\/p>\n

\u4ece ADKAR \u5206\u6790\u4e2d\uff0c\u6211\u4eec\u53d1\u73b0\u6539\u53d8\u7684\u5173\u952e\u9a71\u52a8\u529b\u662f\u201c\u610f\u8bc6\u611f\u77e5\u201d\uff0c\u5982\u679c\u53c2\u4e0e\u8005\u65e0\u6cd5\u611f\u77e5\u4ed6\u4eec\u4e3a\u4ec0\u4e48\u8981\u6539\u53d8\u4ee5\u53ca\u6539\u53d8\u7684\u539f\u56e0\u662f\u4ec0\u4e48\u3002\u90a3\u4e48\u6539\u53d8\u5c31\u4e0d\u53ef\u80fd\u53d1\u751f\u3002\u8ba4\u77e5\u6784\u5efa\u662f\u53d8\u9769\u4e3e\u63aa\u6700\u5173\u952e\u7684\u65b9\u9762\uff0c\u53c2\u4e0e\u8005\u7684\u8ba4\u77e5\u6765\u6e90\u662f\u5185\u90e8\u548c\u5916\u90e8\u5f71\u54cd\u3002\u5916\u90e8\u5f71\u54cd\u4e00\u822c\u6765\u81ea\u8eab\u8fb9\u6709\u6743\u52bf\u7684\u4eba\u7684\u610f\u89c1\uff0c\u6bd4\u5982\u4ece\u4f17\u5fc3\u7406\u3002<\/p>\n

\u613f\u671b\uff1a<\/strong>\u884c\u4e3a\u8005\u662f\u5426\u6709\u6539\u53d8\u7684\u610f\u613f\uff0c\u5bf9\u6539\u53d8\u7684\u671f\u671b\u662f\u4ec0\u4e48\uff0c\u662f\u652f\u6301\u8fd8\u662f\u53cd\u5bf9\u3002<\/p>\n

\u8ba4\u77e5\u5efa\u7acb\u540e\uff0c\u6f14\u5458\u5f00\u59cb\u884c\u52a8\uff0c\u800c\u5f71\u54cd\u884c\u52a8\u7684\u5173\u952e\u662fWIIFM\uff08What In It For Me\uff09\uff0c\u8fd9\u662f\u4eba\u7684\u672c\u6027\uff0c\u201c\u6b32\u671b\u201d\u5c31\u662f\u4ece\u8fd9\u91cc\u5f00\u59cb\u4ea7\u751f\u7684\u3002\u5f3a\u70c8\u7684\u6b32\u671b\u4f1a\u5f3a\u5316\u6f14\u5458\u5bf9\u53d8\u5316\u7684\u671f\u5f85\u3002\u6b64\u65f6\uff0c\u53d8\u9769\u7684\u52a8\u529b\u5c06\u4ece\u5916\u90e8\u5f71\u54cd\u8f6c\u53d8\u4e3a\u81ea\u6211\u671f\u5f85\uff0c\u671f\u5f85\u53d8\u9769\u6210\u771f\u3002<\/p>\n

\u77e5\u8bc6\uff1a<\/strong>\u53c2\u4e0e\u8005\u662f\u5426\u5177\u5907\u5b9e\u65bd\u53d8\u9769\u6240\u9700\u7684\u77e5\u8bc6\u3002<\/p>\n

\u9700\u6c42\u4ea7\u751f\u540e\uff0c\u884c\u52a8\u8005\u9700\u8981\u5177\u5907\u76f8\u5173\u77e5\u8bc6\u624d\u80fd\u4e3a\u53d8\u9769\u91c7\u53d6\u884c\u52a8\uff0c\u201c\u77e5\u8bc6\u77e5\u8bc6\u201d\u7684\u9700\u6c42\u5c31\u51fa\u73b0\u4e86\u3002\u6709\u4e86\u5b8c\u6574\u7684\u77e5\u8bc6\uff0c\u624d\u80fd\u66f4\u987a\u5229\u5730\u5b8c\u6210\u53d8\u9769\u3002<\/p>\n

\u80fd\u529b\uff1a<\/strong>\u53c2\u4e0e\u8005\u662f\u5426\u6709\u80fd\u529b\u9886\u5bfc\u3001\u5b9e\u65bd\u548c\u5b8c\u6210\u53d8\u9769\u3002<\/p>\n

\u6709\u4e86\u76f8\u5173\u77e5\u8bc6\uff0c\u5728\u5b9e\u9645\u5b9e\u65bd\u53d8\u9769\u4e2d\u6210\u529f\u4e0e\u5426\u7684\u5173\u952e\u662f\u201c\u80fd\u201d\uff0c\u5b83\u662f\u7531\u884c\u52a8\u8005\u81ea\u8eab\u7684\u6761\u4ef6\u51b3\u5b9a\u7684\uff0c\u6bd4\u5982\u667a\u5546\u3001\u4f53\u80fd\u3001\u7ecf\u9a8c\u7b49\u3002\u8fd9\u4e2a\u8fc7\u7a0b\u53d6\u51b3\u4e8e\u6f14\u5458\u81ea\u8eab\u7684\u6761\u4ef6\u3002\u5982\u679c\u884c\u4e3a\u8005\u7684\u6761\u4ef6\u4e0d\u80fd\u6ee1\u8db3\u53d8\u5316\u7684\u671f\u671b\uff0c\u90a3\u4e48\u5373\u4f7f\u7ecf\u8fc7\u524d\u9762\u7684\u8ba4\u77e5\u3001\u6b32\u671b\u548c\u8ba4\u8bc6\u8fc7\u7a0b\uff0c\u53d8\u5316\u4e5f\u4f1a\u5931\u8d25\u3002\u5982\u679c\u5728\u8fd9\u4e2a\u9636\u6bb5\u5f15\u5165\u8f85\u5bfc\u8ba1\u5212\uff0c\u8fdb\u884c\u4e00\u5bf9\u4e00\u8f85\u5bfc\uff0c\u5e2e\u52a9\u884c\u52a8\u8005\u6fc0\u53d1\u6f5c\u80fd\uff0c\u7a81\u7834\u81ea\u6211\u8bbe\u5b9a\u7684\u754c\u9650\uff0c\u5c31\u80fd\u987a\u5229\u5b9e\u65bd\u53d8\u9769\uff0c\u5b8c\u6210\u53d8\u9769\u76ee\u6807\u3002<\/p>\n

\u5f3a\u5316\uff1a<\/strong>\u53c2\u4e0e\u8005\u662f\u5426\u6709\u9002\u5f53\u7684\u63aa\u65bd\u6765\u5de9\u56fa\u6539\u53d8\u7684\u72b6\u6001\u3001\u4e60\u60ef\u548c\u7ed3\u679c\u3002<\/p>\n

\u5f53\u884c\u4e3a\u8005\u8fbe\u5230\u6539\u53d8\u7684\u76ee\u6807\u65f6\uff0c\u6539\u53d8\u7684\u7ed3\u679c\u5c31\u4f1a\u56fa\u5316\u5e76\u5f62\u6210\u4e60\u60ef\uff0c\u6210\u4e3a\u8fd9\u4e2a\u8fc7\u7a0b\u7684\u91cd\u8981\u76ee\u6807\u3002\u5728\u8fd9\u4e00\u70b9\u4e0a\uff0c\u6fc0\u52b1\u548c\u5176\u4ed6\u624b\u6bb5\u88ab\u7528\u6765\u5f3a\u5316\u79ef\u6781\u7684\u7ed3\u679c\u5e76\u5b8c\u6210\u53d8\u9769\u5468\u671f\u3002<\/p>\n

ADKAR \u793a\u4f8b<\/span><\/h3>\n

\u4f8b\u5982\uff0c\u5982\u679c\u4f60\u6709\u5b66\u4e60\u6cd5\u8bed\u7684\u60f3\u6cd5\uff0c\u9996\u5148\u4f60\u8981\u77e5\u9053\u5b66\u4e60\u6cd5\u8bed\u5bf9\u4f60\u5f88\u91cd\u8981\uff0c\u5b66\u597d\u6cd5\u8bed\u53ef\u4ee5\u7ed9\u4f60\u5e26\u6765\u5f88\u591a\u597d\u5904\u3002\u52a8\u529b\u8d8a\u5f3a\uff0c\u60a8\u5b66\u4e60\u6cd5\u8bed\u7684\u52a8\u529b\u5c31\u8d8a\u5927\u3002\u5728\u8fd9\u4e00\u70b9\u4e0a\uff0c\u60a8\u4f1a\u770b\u5230\u60a8\u7684\u540c\u4e8b\u7531\u4e8e\u6cd5\u8bed\u6d41\u5229\u5e76\u4e14\u5728\u9886\u5bfc\u8de8\u56fd\u9879\u76ee\u4e2d\u53d6\u5f97\u6210\u529f\u800c\u5728\u5de5\u4f5c\u573a\u6240\u8fc5\u901f\u664b\u5347\u3002\u5b83\u5c06\u6fc0\u53d1\u60a8\u5b66\u4e60\u6cd5\u8bed\u7684\u6e34\u671b\uff0c\u56e0\u4e3a\u51fa\u8272\u7684\u5916\u8bed\u6280\u80fd\u662f\u804c\u573a\u5fc5\u5907\u7684\u3002\u62a5\u540d\u53c2\u52a0\u5b66\u4e60\u8bfe\u7a0b\u4ee5\u5b66\u4e60\u6cd5\u8bed\u3002\u7ecf\u8fc7\u4e00\u6bb5\u65f6\u95f4\u7684\u5b66\u4e60\uff0c\u4f60\u5df2\u7ecf\u638c\u63e1\u4e86\u5b66\u4e60\u6cd5\u8bed\u7684\u5173\u952e\uff0c\u6cd5\u8bed\u6c34\u5e73\u4e5f\u6709\u6240\u63d0\u9ad8\u3002\u6b64\u65f6\uff0c\u7531\u4e8e\u60a8\u7684\u6cd5\u8bed\u80fd\u529b\uff0c\u6709\u673a\u4f1a\u56e0\u5de5\u4f5c\u51fa\u8272\u800c\u83b7\u5f97\u7ec4\u7ec7\u5956\u52b1\uff0c\u7136\u540e\u6211\u76f8\u4fe1\u4f60\u4e00\u5b9a\u6709\u66f4\u5f3a\u70c8\u7684\u5b66\u4e60\u6cd5\u8bed\u7684\u613f\u671b\u3002\u6211\u4eec\u4f7f\u7528 ADKAR \u6a21\u578b\u5bf9\u7ed3\u679c\u8fdb\u884c\u5982\u4e0b\u5206\u6790\u3002<\/p>\n

    \n
  1. \u610f\u8bc6\uff1a<\/strong>\u5b66\u4e60\u6cd5\u8bed\u7684\u91cd\u8981\u6027<\/li>\n
  2. \u613f\u671b\uff1a<\/strong>\u770b\u5230\u522b\u4eba\u8fdb\u6b65\u7ed9\u4e86\u4f60\u9a71\u52a8\u81ea\u5df1\u7684\u529b\u91cf<\/li>\n
  3. \u77e5\u8bc6\uff1a<\/strong>\u5b66\u4e60\u6cd5\u8bed\u7684\u52aa\u529b<\/li>\n
  4. \u80fd\u529b\uff1a<\/strong>\u5177\u5907\u5b8c\u6210\u5de5\u4f5c\u6240\u9700\u7684\u6cd5\u8bed\u6280\u80fd<\/li>\n
  5. \u5f3a\u5316\uff1a<\/strong>\u505a\u597d\u5de5\u4f5c\uff0c\u5f97\u5230\u7ec4\u7ec7\u5956\u52b1\uff0c\u66f4\u52a0\u52aa\u529b\u5b66\u4e60<\/li>\n<\/ol>\n

     <\/p>\n

    \u66f4\u591a ADKAR \u53d8\u66f4\u6a21\u578b\u793a\u4f8b\u548c\u6a21\u677f<\/span><\/h2>\n

    ADKAR \u662f\u4eba\u4eec\u5b9e\u73b0\u6301\u4e45\u53d8\u9769\u6240\u9700\u7684\u4e94\u4e2a\u6709\u5f62\u548c\u5177\u4f53\u7ed3\u679c\u7684\u9996\u5b57\u6bcd\u7f29\u5199\u8bcd\u3002\u610f\u8bc6\u3001\u613f\u671b\u3001\u77e5\u8bc6\u3001\u80fd\u529b\u548c\u5f3a\u5316\u3002ADKAR \u6a21\u578b\u53ef\u5e2e\u52a9\u7ec4\u7ec7\u5145\u5206\u5229\u7528\u5176\u53d8\u9769\u8ba1\u5212\u3002<\/p>\n

     <\/p>\n

    Visual Paradigm Online \u63d0\u4f9b\u4e86\u5927\u91cf\u53ef\u81ea\u5b9a\u4e49\u7684 ADKAR \u6a21\u677f\uff0c\u4ee5\u5e2e\u52a9\u60a8\u62a2\u5148\u521b\u5efa\u81ea\u5df1\u7684 ADKAR\u3002<\/p>\n

    ADKAR \u6539\u53d8\u6a21\u578b<\/span><\/strong><\/p>\n

    <\/p>\n

    \n
    \u7f16\u8f91\u6b64 ADKAR \u66f4\u6539\u6a21\u578b<\/a><\/div>\n<\/div>\n
    \n
    \n
    \n<\/div>\n
    ADKAR \u53d8\u66f4\u6a21\u578b\u6a21\u677f<\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/a><\/p>\n

    \u7f16\u8f91\u6b64\u6a21\u677f<\/a><\/p>\n

     <\/p>\n

    \n
    \n<\/div>\n
    ADKAR \u6a21\u578b\u6a21\u677f<\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/p>\n

    \u7f16\u8f91\u6b64\u6a21\u677f<\/a><\/div>\n

    \n<\/div>\n

    \n
    \n
    \n<\/div>\n
    ADKAR\u6a21\u578b<\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/a><\/p>\n

    \u7f16\u8f91\u6b64\u6a21\u677f<\/a><\/div>\n
    \n
    \n<\/div>\n
    ADKAR \u53d8\u66f4\u7ba1\u7406\u6a21\u677f<\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/p>\n

    \u7f16\u8f91\u6b64\u6a21\u677f<\/span><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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