{"id":196,"date":"2018-07-26T12:51:15","date_gmt":"2018-07-26T04:51:15","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/fa\/?p=196"},"modified":"2022-04-13T14:44:50","modified_gmt":"2022-04-13T06:44:50","slug":"itsm-information-management-with-visual-paradigm","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/fa\/itsm-information-management-with-visual-paradigm\/","title":{"rendered":"ITSM: \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0627 \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0628\u0635\u0631\u06cc"},"content":{"rendered":"

\"itsm_overview\"<\/a><\/p>\n

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<\/p>\n

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\u0627\u0644\u0628\u062a\u0647 \u0645\u0627 \u0641\u0642\u0637 \u0628\u0647 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0645\u0634\u062e\u0635\u0627\u062a \u0627\u0632 \u067e\u06cc\u0634 \u062a\u0639\u06cc\u06cc\u0646 \u0634\u062f\u0647 \u0645\u062d\u062f\u0648\u062f \u0646\u0645\u06cc \u0634\u0648\u06cc\u0645.\u00a0\u0628\u0631\u06af\u0647\u200c\u0647\u0627\u06cc “\u0646\u0638\u0631\u0627\u062a” \u0648 “\u0627\u0631\u0632\u0634\u200c\u0647\u0627\u06cc \u0628\u0631\u0686\u0633\u0628\u200c\u06af\u0630\u0627\u0631\u06cc \u0634\u062f\u0647” \u0647\u0631 \u062f\u0648 \u0645\u06a9\u0627\u0646\u200c\u0647\u0627\u06cc \u0639\u0627\u0644\u06cc \u0628\u0631\u0627\u06cc \u0627\u0631\u0627\u0626\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062e\u0627\u0635 (\u0633\u0641\u0627\u0631\u0634\u06cc) \u062f\u0631 \u0645\u0648\u0631\u062f \u062e\u0648\u062f \u0639\u0646\u0635\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n

\u06af\u0632\u0627\u0631\u0634 \u0646\u0648\u06cc\u0633\u06cc<\/span><\/h3>\n

\u067e\u0633 \u0627\u0632 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u0633\u0647\u0645 \u0646\u0633\u0628\u062a\u0627\u064b \u0645\u0646\u0627\u0633\u0628 \u0627\u0632 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0648 \u0630\u062e\u06cc\u0631\u0647 \u0622\u0646 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u062a\u0627 \u062f\u0627\u062f\u0647\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u0645 \u0627\u0632 \u0622\u0646 \u0628\u0631\u0627\u06cc \u0627\u0631\u0627\u0626\u0647 \u0627\u0633\u0646\u0627\u062f \u0633\u0641\u0627\u0631\u0634\u06cc \u0628\u0631\u0627\u06cc \u062e\u0644\u0627\u0635\u0647 \u06a9\u0631\u062f\u0646 \u062a\u0645\u0627\u0645 \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u06cc \u06a9\u0647 \u062a\u0627\u06a9\u0646\u0648\u0646 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u06a9\u0631\u062f\u0647\u200c\u0627\u06cc\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u0645\u060c\u00a0Doc Composer<\/a>\u00a0\u0648\u00a0\u0646\u0627\u0634\u0631 \u067e\u0631\u0648\u0698\u0647<\/a>\u00a0\u0627\u0628\u0632\u0627\u0631\u06cc \u0639\u0627\u0644\u06cc \u0628\u0631\u0627\u06cc \u0627\u06cc\u0646 \u06a9\u0627\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n

\u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u062b\u0627\u0644\u2026<\/em>\u00a0\u0628\u0627 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0628\u0631\u06af\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0648\u0698\u0647 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0645 \u062a\u0645\u0627\u0645 \u0645\u0648\u0627\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0631\u0627 \u062f\u0631 \u0646\u0645\u0648\u062f\u0627\u0631\u0647\u0627\u06cc Use Case \u062e\u0648\u062f \u0627\u0648\u0644\u0648\u06cc\u062a \u0628\u0646\u062f\u06cc \u06a9\u0646\u0645.\u00a0\u0633\u067e\u0633 \u06cc\u06a9 \u0627\u0644\u06af\u0648\u06cc \u0633\u0641\u0627\u0631\u0634\u06cc \u0628\u0631\u0627\u06cc \u0622\u0647\u0646\u06af\u0633\u0627\u0632 Doc \u062a\u0646\u0638\u06cc\u0645 \u0645\u06cc\u200c\u06a9\u0646\u0645 \u06a9\u0647 \u062a\u0645\u0627\u0645 \u0646\u0645\u0648\u062f\u0627\u0631\u0647\u0627\u06cc Use Case \u0645\u0646 \u0631\u0627 \u0628\u0631\u0631\u0633\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f \u0648 \u0645\u0648\u0627\u0631\u062f\u06cc \u0631\u0627 \u06a9\u0647 \u062f\u0627\u0631\u0627\u06cc \u0627\u0648\u0644\u0648\u06cc\u062a \u0628\u0627\u0644\u0627 \u0648 \u0628\u0627\u0644\u0627\u062a\u0631 \u0647\u0633\u062a\u0646\u062f\u060c \u062e\u0644\u0627\u0635\u0647 \u0645\u06cc\u200c\u06a9\u0646\u062f.\u00a0\u0633\u067e\u0633 \u0627\u06cc\u0646 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u062a\u0648\u0633\u0637 \u06cc\u06a9 \u062a\u06cc\u0645 \u062a\u0648\u0633\u0639\u0647\u200c\u062f\u0647\u0646\u062f\u0647 \u0628\u0631\u0627\u06cc \u062f\u0627\u0634\u062a\u0646 \u0628\u0631\u062e\u06cc \u0627\u0632 \u062c\u0646\u0628\u0647\u200c\u0647\u0627\u06cc \u067e\u0631\u0648\u0698\u0647 \u062e\u0627\u0635 \u0645\u0648\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0642\u0631\u0627\u0631 \u06af\u06cc\u0631\u062f \u06a9\u0647 \u0633\u067e\u0633 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u062f\u0631 \u0686\u0631\u062e\u0647 \u062a\u0648\u0633\u0639\u0647 \u062e\u0648\u062f \u0627\u0648\u0644\u0648\u06cc\u062a \u0628\u06cc\u0634\u062a\u0631\u06cc \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u0646\u062f.<\/p>\n

\u0648 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0628\u062e\u0634 \u062f\u0631 \u0627\u06cc\u0646\u062c\u0627 \u0627\u06cc\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0627\u06cc\u0646 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 \u062a\u0642\u0631\u06cc\u0628\u0627\u064b \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u0628\u0631\u0627\u06cc \u062a\u0642\u0631\u06cc\u0628\u0627\u064b \u0647\u0631 \u0639\u0646\u0635\u0631 \u0645\u062f\u0644 \u062f\u0631 \u067e\u0631\u0648\u0698\u0647 (\u0647\u0627\u06cc) \u0634\u0645\u0627 \u0627\u0639\u0645\u0627\u0644 \u0634\u0648\u062f.<\/p>\n

\u0627\u0645\u0627 \u0645\u0648\u0627\u0631\u062f \u0628\u06cc\u0634\u062a\u0631\u06cc \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f\u2026<\/em><\/p>\n

ITSM<\/span><\/h1>\n

ITSM \u06cc\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0645\u062c\u0645\u0648\u0639\u0647\u200c\u0627\u06cc \u0627\u0632 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u06a9\u0645\u06a9 \u0628\u0647 \u0637\u0631\u0627\u062d\u06cc\u060c \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc\u060c \u0627\u0631\u0627\u0626\u0647\u060c \u0628\u0647\u0631\u0647\u200c\u0628\u0631\u062f\u0627\u0631\u06cc \u0648 \u06a9\u0646\u062a\u0631\u0644 \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0633\u062a\u060c \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u062e\u062f\u0645\u0627\u062a\u06cc \u06a9\u0647 \u062a\u0648\u0633\u0637 \u0634\u0631\u06a9\u062a\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u0631\u0627\u0626\u0647 \u0628\u0647 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u062e\u0648\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f.\u00a0\u0627\u06cc\u0646 \u06cc\u06a9 \u0634\u06a9\u0644 \u0628\u0633\u06cc\u0627\u0631 \u0627\u0646\u062a\u0632\u0627\u0639\u06cc \u062a\u0631 \u0627\u0632 \u067e\u0631\u062f\u0627\u0632\u0634 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0633\u062a \u0648 \u0628\u0647 \u0637\u0648\u0631 \u06a9\u0644\u06cc \u0628\u06cc\u0634\u062a\u0631 \u0627\u0632 \u06cc\u06a9 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc \u06a9\u0646\u062f \u062a\u0627 \u062a\u06a9\u0646\u06cc\u06a9\u06cc.\u00a0\u0648 \u0647\u0645\u0686\u0646\u06cc\u0646 \u0686\u06cc\u0632\u06cc \u0627\u0633\u062a \u06a9\u0647 Visual Paradigm \u0627\u0632 \u0622\u0646 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0645\u06cc \u06a9\u0646\u062f \u0648 \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u0628\u0647 \u0634\u0645\u0627 \u062f\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0622\u0646 \u06a9\u0645\u06a9 \u06a9\u0646\u062f.<\/p>\n

\u062a\u0641\u0627\u0648\u062a \u0627\u0635\u0644\u06cc\u060c \u0627\u0632 \u062f\u0631\u0648\u0646 \u0632\u0645\u06cc\u0646\u0647 \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0628\u0635\u0631\u06cc\u060c \u0627\u06cc\u0646 \u0627\u0633\u062a \u06a9\u0647 \u062a\u0645\u0631\u06a9\u0632 \u067e\u0631\u0648\u0698\u0647 \u0634\u0645\u0627 \u0627\u0632 \u0645\u0648\u0642\u0639\u06cc\u062a\u06cc \u06a9\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u063a\u0644\u0628 \u0628\u0647 \u0635\u0648\u0631\u062a \u062c\u0627\u0646\u0628\u06cc \u062c\u0645\u0639 \u0622\u0648\u0631\u06cc \u0645\u06cc \u0634\u0648\u062f (\u062f\u0631 \u0645\u0648\u0631\u062f \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0630\u062e\u06cc\u0631\u0647 \u0634\u062f\u0647 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u062a\u0627 \u062f\u0627\u062f\u0647 \u0641\u06a9\u0631 \u06a9\u0646\u06cc\u062f) \u0628\u0647 \u06cc\u06a9 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631\u06cc \u062a\u063a\u06cc\u06cc\u0631 \u0645\u06cc \u06a9\u0646\u062f \u06a9\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0647 \u0647\u062f\u0641 \u0627\u0648\u0644\u06cc\u0647 \u067e\u0631\u0648\u0698\u0647 \u0634\u0645\u0627 (\u06cc\u0627 \u0641\u0627\u0632 \u0641\u0639\u0644\u06cc \u0622\u0646) \u062a\u0628\u062f\u06cc\u0644 \u062e\u0648\u0627\u0647\u062f \u0634\u062f.<\/p>\n

\u0641\u0631\u0622\u06cc\u0646\u062f \u0631\u0627\u0647\u0646\u0645\u0627<\/span><\/h2>\n

\u0627\u0644\u0628\u062a\u0647 \u06cc\u06a9 \u0645\u0642\u062f\u0627\u0631 \u0645\u0634\u06a9\u0644 \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f.\u00a0\u0632\u06cc\u0631\u0627 \u0627\u0632 \u06a9\u062c\u0627 \u0648 \u0686\u06af\u0648\u0646\u0647 \u0634\u0631\u0648\u0639 \u0645\u06cc \u06a9\u0646\u06cc\u062f\u061f\u00a0\u0648 \u062d\u062a\u06cc \u0627\u06af\u0631 \u062a\u0635\u0645\u06cc\u0645 \u062f\u0627\u0631\u06cc\u062f \u0628\u0647 \u062a\u0646\u0647\u0627\u06cc\u06cc \u0647\u0645\u0647 \u0686\u06cc\u0632 \u0631\u0627 \u062a\u062c\u0632\u06cc\u0647 \u06a9\u0646\u06cc\u062f… \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0646\u06cc\u0627\u0632 \u0628\u0647 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u062f\u060c \u0627\u0645\u0627 \u0647\u0631 \u062c\u0632\u0626\u06cc\u0627\u062a \u062e\u0627\u0635\u06cc\u060c \u0634\u0627\u06cc\u062f \u0627\u0647\u062f\u0627\u0641 \u06cc\u0627 \u062a\u062e\u0635\u0635\u200c\u0647\u0627\u06cc \u062e\u0627\u0635\u06cc \u06a9\u0647 \u0628\u0627\u06cc\u062f \u0627\u0628\u062a\u062f\u0627 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0634\u0648\u0646\u062f\u061f<\/p>\n

\u062e\u0648\u0628\u060c \u0628\u0647 \u0647\u0645\u06cc\u0646 \u062f\u0644\u06cc\u0644 \u0627\u0633\u062a \u06a9\u0647 Visual Paradigm \u0648\u06cc\u0698\u06af\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f Guide-Through \u0631\u0627 \u062f\u0631 \u0627\u062e\u062a\u06cc\u0627\u0631 \u0645\u0627 \u0642\u0631\u0627\u0631 \u0645\u06cc \u062f\u0647\u062f.\u00a0\u0631\u0648\u0634\u06cc \u06a9\u0647 \u06a9\u0627\u0645\u0644\u0627\u064b \u0628\u0627 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627\u06cc \u062a\u0639\u06cc\u06cc\u0646 \u0634\u062f\u0647 \u0641\u0639\u0644\u06cc \u0645\u0637\u0627\u0628\u0642\u062a \u062f\u0627\u0631\u062f \u0648 \u0634\u0645\u0627 \u0631\u0627 \u062f\u0631 \u06a9\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f \u0631\u0627\u0647\u0646\u0645\u0627\u06cc\u06cc \u0645\u06cc \u06a9\u0646\u062f.\u00a0\u0627\u06af\u0631\u0686\u0647 Visual Paradigm \u0634\u0645\u0627 \u0631\u0627 \u062f\u0631 \u0645\u0633\u06cc\u0631(\u0647\u0627\u06cc) \u062f\u0631\u0633\u062a \u0647\u062f\u0627\u06cc\u062a \u0645\u06cc \u06a9\u0646\u062f\u060c \u0647\u0631\u06af\u0632 \u0645\u062c\u0628\u0648\u0631 \u0646\u062e\u0648\u0627\u0647\u06cc\u062f \u0634\u062f \u0627\u0632 \u0622\u0646 \u0631\u0648\u06cc\u06a9\u0631\u062f \u062e\u0627\u0635 \u067e\u06cc\u0631\u0648\u06cc \u06a9\u0646\u06cc\u062f (\u0627\u06af\u0631\u0686\u0647 \u0628\u062f\u06cc\u0647\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0627\u0646\u062c\u0627\u0645 \u0627\u06cc\u0646 \u06a9\u0627\u0631 \u0628\u0647 \u0634\u062f\u062a \u062a\u0648\u0635\u06cc\u0647 \u0645\u06cc \u0634\u0648\u062f).<\/p>\n

\"itsm_project\"<\/a><\/p>\n

\u062f\u0631 \u0627\u06cc\u0646\u062c\u0627 \u0645\u0646 \u06cc\u06a9\u06cc \u0627\u0632 \u0686\u0646\u062f\u06cc\u0646 \u0631\u0648\u0634 \u0645\u0648\u062c\u0648\u062f ITSM \u0631\u0627 \u0634\u0631\u0648\u0639 \u06a9\u0631\u062f\u0647 \u0627\u0645: \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0648\u0698\u0647.\u00a0\u06a9\u0644 \u0686\u0631\u062e\u0647 \u0632\u0646\u062f\u06af\u06cc \u0634\u0627\u0645\u0644 \u067e\u0646\u062c \u0639\u0646\u0635\u0631 \u062e\u0627\u0635 \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u0637\u0648\u0631 \u062e\u0644\u0627\u0635\u0647 \u062f\u0631 \u0646\u0645\u0627\u062f \u0627\u06cc\u0646 \u0645\u0642\u0627\u0644\u0647 \u0646\u0634\u0627\u0646 \u062f\u0627\u062f\u0647 \u0634\u062f\u0647 \u0627\u0633\u062a:<\/p>\n

    \n
  1. \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc – \u0628\u0631\u0631\u0633\u06cc \u06a9\u0646\u06cc\u062f \u06a9\u0647 \u0622\u06cc\u0627 \u067e\u0631\u0648\u0698\u0647 \u0628\u0627\u06cc\u062f \u0634\u0631\u0648\u0639 \u0634\u0648\u062f \u06cc\u0627 \u062e\u06cc\u0631.<\/li>\n
  2. \u0634\u0631\u0648\u0639 – \u0645\u062f\u06cc\u0631\u06cc \u0631\u0627 \u062a\u0639\u06cc\u06cc\u0646 \u06a9\u0646\u06cc\u062f \u06a9\u0647 \u0633\u067e\u0633 \u0628\u062a\u0648\u0627\u0646\u062f \u0645\u062d\u062f\u0648\u062f\u0647 \u067e\u0631\u0648\u0698\u0647 \u0631\u0627 \u062a\u0639\u0631\u06cc\u0641 \u06a9\u0646\u062f.<\/li>\n
  3. \u0628\u0631\u0646\u0627\u0645\u0647 \u0631\u06cc\u0632\u06cc \u2013 \u0628\u0631\u0627\u06cc \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u0627\u06cc\u0646\u06a9\u0647 \u067e\u0631\u0648\u0698\u0647 \u062f\u0631 \u0632\u0645\u0627\u0646 \u0645\u0642\u0631\u0631 \u062a\u06a9\u0645\u06cc\u0644 \u0645\u06cc \u0634\u0648\u062f\u060c \u0628\u0631\u0646\u0627\u0645\u0647 \u0627\u06cc \u062a\u0647\u06cc\u0647 \u06a9\u0646\u06cc\u062f.<\/li>\n
  4. \u0627\u062c\u0631\u0627 \u0648 \u06a9\u0646\u062a\u0631\u0644 – \u062f\u0633\u062a \u0628\u0647 \u06a9\u0627\u0631 \u0634\u0648\u06cc\u062f!\u00a0\u0647\u0645\u0647 \u0648\u0638\u0627\u06cc\u0641 \u062f\u0631 \u0627\u06cc\u0646\u062c\u0627 \u0628\u0631\u0631\u0633\u06cc \u0645\u06cc \u0634\u0648\u062f.<\/li>\n
  5. Closeout – \u062a\u062e\u0635\u0635 \u0628\u0647 \u062f\u0633\u062a \u0622\u0645\u062f\u0647 \u0627\u0632 \u067e\u0631\u0648\u0698\u0647 \u0631\u0627 \u0645\u0633\u062a\u0646\u062f \u06a9\u0646\u06cc\u062f \u0648 \u0645\u0637\u0645\u0626\u0646 \u0634\u0648\u06cc\u062f \u06a9\u0647 \u0627\u06cc\u0646 \u0627\u0633\u0646\u0627\u062f \u062d\u0641\u0638 \u0645\u06cc \u0634\u0648\u062f.<\/li>\n<\/ol>\n

    \u067e\u0646\u062c \u0645\u0631\u062d\u0644\u0647 \u0645\u062e\u062a\u0644\u0641 \u06a9\u0647 \u0628\u0627 \u062f\u0646\u0628\u0627\u0644 \u06a9\u0631\u062f\u0646 \u0622\u0646\u0647\u0627 \u0628\u0647 \u0634\u0645\u0627 \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc \u062f\u0647\u062f \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u06cc \u062f\u0631 \u0645\u0648\u0631\u062f \u062a\u0645\u0627\u0645 \u0641\u0639\u0627\u0644\u06cc\u062a \u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0622\u0646 \u0645\u0648\u0631\u062f \u062e\u0627\u0635 \u0631\u0627 \u062a\u0634\u06a9\u06cc\u0644 \u0645\u06cc \u062f\u0647\u0646\u062f \u0627\u0631\u0627\u0626\u0647 \u062f\u0647\u06cc\u062f \u0648 \u067e\u0633 \u0627\u0632 \u0622\u0646 \u0627\u06cc\u0646 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062f\u0631 \u06cc\u06a9 \u0633\u0646\u062f Word \u06af\u0631\u062f \u0647\u0645 \u0645\u06cc \u0622\u06cc\u0646\u062f \u062a\u0627 \u0627\u0633\u0627\u0633 \u067e\u0631\u0648\u0698\u0647 \u0646\u0647\u0627\u06cc\u06cc \u0634\u0645\u0627 \u0631\u0627 \u062a\u0634\u06a9\u06cc\u0644 \u062f\u0647\u0646\u062f.<\/p>\n

    \"itm_deliverable\"<\/a><\/p>\n

    \u062f\u0631 \u0627\u06cc\u0646\u062c\u0627 \u0645\u0646 \u0627\u0648\u0644\u06cc\u0646 \u0645\u0631\u062d\u0644\u0647 (\u0634\u0646\u0627\u0633\u0627\u06cc\u06cc) \u0631\u0627 \u062a\u06a9\u0645\u06cc\u0644 \u06a9\u0631\u062f\u0647\u200c\u0627\u0645 \u0648 \u0627\u06a9\u0646\u0648\u0646 \u0622\u0645\u0627\u062f\u0647\u200c\u0627\u0645 \u062a\u0627 \u0628\u0647 \u0637\u0648\u0631 \u062e\u0648\u062f\u06a9\u0627\u0631 \u06cc\u06a9\u06cc \u0627\u0632 \u0686\u0647\u0627\u0631 \u0633\u0646\u062f\u06cc \u0631\u0627 \u062a\u0648\u0644\u06cc\u062f \u06a9\u0646\u0645 \u06a9\u0647 \u062a\u0645\u0627\u0645 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0631\u0628\u0648\u0637\u0647 \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632 \u0628\u0631\u0627\u06cc \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 (\u062f\u0648\u0628\u0627\u0631\u0647) \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0628\u062e\u0634 \u062e\u0627\u0635\u06cc \u0627\u0632 \u067e\u0631\u0648\u0698\u0647 \u0645\u0646 \u0631\u0627 \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/p>\n

    \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 \u0645\u0646\u062d\u0635\u0631 \u0628\u0647 \u0641\u0631\u062f<\/span><\/h3>\n

    \u0686\u06cc\u0632\u06cc \u06a9\u0647 \u0627\u06cc\u0646 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 \u0631\u0627 \u0628\u0633\u06cc\u0627\u0631 \u0645\u0646\u062d\u0635\u0631 \u0628\u0647 \u0641\u0631\u062f \u0645\u06cc \u06a9\u0646\u062f \u0627\u06cc\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0634\u0645\u0627 \u0628\u0647 \u0637\u0648\u0631 \u06a9\u0627\u0645\u0644 \u0628\u0631 \u0631\u0648\u06cc \u0627\u0631\u0627\u0626\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632 \u0628\u0627 \u06cc\u06a9 \u062a\u0631\u062a\u06cc\u0628 \u062e\u0627\u0635 \u0645\u062a\u0645\u0631\u06a9\u0632 \u062e\u0648\u0627\u0647\u06cc\u062f \u0634\u062f \u0648 \u067e\u0633 \u0627\u0632 \u0622\u0646 Visual Paradigm \u062a\u0645\u0627\u0645 \u0642\u0633\u0645\u062a \u0647\u0627 \u0631\u0627 \u0628\u0631\u0627\u06cc \u062a\u0648\u0644\u06cc\u062f \u06cc\u06a9 \u0633\u0646\u062f \u062c\u0645\u0639 \u0622\u0648\u0631\u06cc \u0645\u06cc \u06a9\u0646\u062f.<\/p>\n

    \u067e\u0631\u0648\u0698\u0647 \u0634\u0645\u0627 \u067e\u0633 \u0627\u0632 \u0647\u0631 \u0645\u0631\u062d\u0644\u0647 \u062c\u062f\u0627\u06af\u0627\u0646\u0647 \u0630\u062e\u06cc\u0631\u0647\u00a0\u0648<\/em>\u00a0\u0645\u062a\u0639\u0647\u062f \u0645\u06cc \u0634\u0648\u062f\u060c \u06a9\u0647 \u062a\u0636\u0645\u06cc\u0646 \u0645\u06cc \u06a9\u0646\u062f \u0647\u06cc\u0686 \u062f\u0627\u062f\u0647 \u0627\u06cc \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0635\u0627\u062f\u0641\u0627\u062a \u062a\u0635\u0627\u062f\u0641\u06cc \u0627\u0632 \u0628\u06cc\u0646 \u0646\u0645\u06cc \u0631\u0648\u062f (\u0634\u0645\u0627 \u0627\u0633\u0627\u0633\u0627\u064b \u06cc\u06a9 \u0646\u0633\u062e\u0647 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646 \u0631\u0627 \u062f\u0631 \u0641\u0636\u0627\u06cc \u0627\u0628\u0631\u06cc \u0646\u06af\u0647 \u0645\u06cc \u062f\u0627\u0631\u06cc\u062f).<\/p>\n

    \u062c\u0646\u0628\u0647 \u062f\u06cc\u06af\u0631\u06cc \u06a9\u0647 \u0645\u0646 \u0634\u062e\u0635\u0627\u064b \u0622\u0646 \u0631\u0627 \u0628\u0633\u06cc\u0627\u0631 \u062c\u0627\u0644\u0628 \u0645\u06cc\u200c\u062f\u0627\u0646\u0633\u062a\u0645 \u0627\u06cc\u0646 \u0648\u0627\u0642\u0639\u06cc\u062a \u0627\u0633\u062a \u06a9\u0647 \u0627\u06af\u0631\u0686\u0647 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 ITSM \u062a\u0627 \u062d\u062f\u0648\u062f\u06cc \u0627\u0632 \u0648\u0638\u0627\u06cc\u0641 \u0645\u0639\u0645\u0648\u0644 \u0634\u0645\u0627 \u062f\u0631 \u06cc\u06a9 \u067e\u0631\u0648\u0698\u0647 Visual Paradigm \u062c\u062f\u0627 \u0631\u0641\u062a\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0627\u0645\u0627 \u0647\u0645\u0647 \u0686\u06cc\u0632 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0628\u0647 \u0631\u0627\u062d\u062a\u06cc \u0628\u0627 \u0647\u0645 \u0648\u062c\u0648\u062f \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f.<\/p>\n

    \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u062b\u0627\u0644: \u067e\u0633 \u0627\u0632 \u0627\u062a\u0645\u0627\u0645 \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0648\u0698\u0647\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0645 \u062a\u0645\u0627\u0645 \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u06cc \u0631\u0627 \u06a9\u0647 \u062c\u0645\u0639\u200c\u0622\u0648\u0631\u06cc \u06a9\u0631\u062f\u0647\u200c\u0627\u0645 \u0648\u0627\u0631\u062f \u06a9\u0631\u062f\u0647 \u0648 \u0622\u0646\u200c\u0647\u0627 \u0631\u0627 \u062f\u0631 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0648\u06cc\u0698\u0648\u0627\u0644 \u0645\u0639\u0645\u0648\u0644\u06cc \u062e\u0648\u062f \u0648\u0627\u0631\u062f \u06a9\u0646\u0645.\u00a0\u0648 \u0627\u0632 \u0622\u0646\u062c\u0627 \u06a9\u0647 \u062a\u0645\u0627\u0645 \u0627\u0633\u0646\u0627\u062f \u062a\u0648\u0644\u06cc\u062f \u0634\u062f\u0647 \u0628\u062e\u0634\u06cc \u0627\u0632 \u062e\u0648\u062f \u067e\u0631\u0648\u0698\u0647 \u0647\u0633\u062a\u0646\u062f\u060c \u0645\u0646 \u0647\u0645\u06cc\u0634\u0647 \u0645\u06cc \u062a\u0648\u0627\u0646\u0645 \u0647\u0631 \u062c\u0627 \u06a9\u0647 \u0646\u06cc\u0627\u0632 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u0645\u060c \u0627\u0631\u062c\u0627\u0639\u0627\u062a \u0631\u0627 \u0627\u0636\u0627\u0641\u0647 \u06a9\u0646\u0645.<\/p>\n

    \"itsm_projectbrowser\"<\/a><\/p>\n

    \u062d\u062a\u06cc \u0627\u06af\u0631 \u06cc\u06a9 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 ITSM \u062f\u0631 \u0627\u06cc\u0646 \u067e\u0631\u0648\u0698\u0647 \u0648\u062c\u0648\u062f \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f\u060c \u0645\u0646 \u0647\u0645\u0686\u0646\u0627\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0645 \u0631\u0648\u06cc \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u062f\u06cc\u06af\u0631 \u067e\u0631\u0648\u0698\u0647 \u0646\u06cc\u0632 \u06a9\u0627\u0631 \u06a9\u0646\u0645\u060c \u0645\u0627\u0646\u0646\u062f \u0645\u062f\u0644\u200c\u0633\u0627\u0632\u06cc \u06cc\u0627 \u0633\u0627\u06cc\u0631 \u0648\u0638\u0627\u06cc\u0641 \u0645\u0631\u062a\u0628\u0637.\u00a0\u0645\u0646 \u062d\u062a\u06cc \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0645 \u0627\u0632 \u062a\u0631\u06a9\u06cc\u0628\u200c\u06a9\u0646\u0646\u062f\u0647 doc \u0628\u0631\u0627\u06cc \u062a\u0648\u0644\u06cc\u062f \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0628\u0631 \u0627\u0633\u0627\u0633 \u0646\u0645\u0648\u062f\u0627\u0631\u0647\u0627 \u0648 \u0633\u0627\u06cc\u0631 \u0645\u062a\u0627 \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u06cc \u0627\u062e\u062a\u06cc\u0627\u0631\u06cc \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u0645.<\/p>\n

    \u0648 \u0627\u06cc\u0646 \u0642\u0633\u0645\u062a \u0631\u0627 \u0628\u0647 \u067e\u0627\u06cc\u0627\u0646 \u0645\u06cc \u0631\u0633\u0627\u0646\u062f\u2026<\/em><\/p>\n

    \u0627\u06cc\u0646 \u0627\u0648\u0644\u06cc\u0646 \u0642\u0633\u0645\u062a \u0627\u0632 \u0645\u062c\u0645\u0648\u0639\u0647 \u0627\u06cc \u0627\u0633\u062a \u06a9\u0647 \u062f\u0631 \u0622\u0646 \u0628\u06cc\u0634\u062a\u0631 \u062f\u0631 \u0645\u0648\u0631\u062f \u0686\u0646\u062f\u06cc\u0646 \u0648\u06cc\u0698\u06af\u06cc \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 ITSM \u0627\u0631\u0627\u0626\u0647 \u0634\u062f\u0647 \u062a\u0648\u0633\u0637 Visual Paradigm \u062a\u0648\u0636\u06cc\u062d \u062e\u0648\u0627\u0647\u0645 \u062f\u0627\u062f.\u00a0\u062f\u0631 \u0627\u06cc\u0646 \u0628\u062e\u0634\u060c \u0632\u0645\u06cc\u0646\u0647 \u0628\u06cc\u0634\u062a\u0631 \u0628\u0647 \u0633\u0645\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0648\u0698\u0647 \u0628\u0648\u062f\u060c \u062f\u0631 \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u0628\u0639\u062f\u06cc\u060c \u0633\u0627\u06cc\u0631 \u062c\u0646\u0628\u0647\u200c\u0647\u0627\u06cc \u062e\u0627\u0635 \u0631\u0627 \u06a9\u0647 \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0628\u0644\u0627\u0641\u0627\u0635\u0644\u0647 \u0628\u0627 Visual Paradigm \u0645\u0631\u062a\u0628\u0637 \u0646\u06a9\u0646\u06cc\u062f\u060c \u0628\u0631\u0631\u0633\u06cc \u062e\u0648\u0627\u0647\u06cc\u0645 \u06a9\u0631\u062f.<\/p>\n","protected":false},"excerpt":{"rendered":"

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Visual Paradigm \u0648\u0628\u0644\u0627\u06af<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.visual-paradigm.com\/fa\/itsm-information-management-with-visual-paradigm\/\" \/>\n<meta property=\"og:locale\" content=\"fa_IR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITSM: \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0627 \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0628\u0635\u0631\u06cc - Visual Paradigm \u0648\u0628\u0644\u0627\u06af\" \/>\n<meta property=\"og:description\" content=\"\u0648\u0642\u062a\u06cc \u062f\u0631 \u0645\u0648\u0631\u062f \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0628\u0635\u0631\u06cc (“VP”) \u0635\u062d\u0628\u062a \u0645\u06cc \u06a9\u0646\u06cc\u0645\u060c \u0645\u0637\u0645\u0626\u0646 \u0647\u0633\u062a\u0645 \u06a9\u0647 \u0627\u06a9\u062b\u0631 \u062e\u0648\u0627\u0646\u0646\u062f\u06af\u0627\u0646 \u0628\u0644\u0627\u0641\u0627\u0635\u0644\u0647 \u0645\u0648\u0636\u0648\u0639 \u0631\u0627 \u0628\u0627 \u0632\u0628\u0627\u0646 \u0647\u0627\u06cc \u0645\u062f\u0644 \u0633\u0627\u0632\u06cc \u06cc\u0627 \u0645\u062f\u0644 \u0633\u0627\u0632\u06cc \u0645\u0631\u062a\u0628\u0637 \u0645\u06cc \u06a9\u0646\u0646\u062f\u060c \u062f\u0631\u0633\u062a \u0645\u062b\u0644 \u0645\u0646.\u00a0\u0648 \u0645\u0646 \u0641\u06a9\u0631 \u0645\u06cc \u06a9\u0646\u0645 \u06a9\u0647 \u0627\u06cc\u0646 \u06a9\u0627\u0631 \u0633\u062e\u062a\u06cc \u0627\u0633\u062a.\u00a0VP \u06cc\u06a9 \u0627\u0628\u0632\u0627\u0631 \u0645\u062f\u0644 \u0633\u0627\u0632\u06cc \u0628\u0631\u0646\u062f\u0647 \u062c\u0627\u06cc\u0632\u0647 \u0627\u0633\u062a. \u0627\u0645\u0627 \u0627\u06af\u0631\u0686\u0647 \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u062f\u0631 \u0628\u0631\u062f\u0627\u0634\u062a \u0647\u0627\u06cc \u0627\u0648\u0644\u06cc\u0647 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.visual-paradigm.com\/fa\/itsm-information-management-with-visual-paradigm\/\" \/>\n<meta property=\"og:site_name\" content=\"Visual Paradigm \u0648\u0628\u0644\u0627\u06af\" \/>\n<meta property=\"article:published_time\" content=\"2018-07-26T04:51:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-13T06:44:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.visual-paradigm.com\/fa\/wp-content\/uploads\/sites\/14\/2018\/07\/itsm_overview.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"314\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Peter Looyenga\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0646\u0648\u0634\u062a\u0647\u200c\u0634\u062f\u0647 \u0628\u062f\u0633\u062a\" \/>\n\t<meta name=\"twitter:data1\" content=\"Peter Looyenga\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u0632\u0645\u0627\u0646 \u062a\u0642\u0631\u06cc\u0628\u06cc \u0628\u0631\u0627\u06cc \u062e\u0648\u0627\u0646\u062f\u0646\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 \u062f\u0642\u06cc\u0642\u0647\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.visual-paradigm.com\/fa\/itsm-information-management-with-visual-paradigm\/\",\"url\":\"https:\/\/blog.visual-paradigm.com\/fa\/itsm-information-management-with-visual-paradigm\/\",\"name\":\"ITSM: \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0627 \u067e\u0627\u0631\u0627\u062f\u0627\u06cc\u0645 \u0628\u0635\u0631\u06cc - 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