{"id":25969,"date":"2026-03-04T00:33:08","date_gmt":"2026-03-03T16:33:08","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/in\/what-is-a-customer-journey-map\/"},"modified":"2026-03-04T00:33:09","modified_gmt":"2026-03-03T16:33:09","slug":"what-is-a-customer-journey-map","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/in\/what-is-a-customer-journey-map\/","title":{"rendered":"\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u0915\u094d\u092f\u093e \u0939\u0948?"},"content":{"rendered":"<p style=\"font-size: 19.76px\">\u0915\u094d\u092f\u093e \u0906\u092a \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u0905\u0935\u093f\u0938\u094d\u092e\u0930\u0923\u0940\u092f \u092a\u0939\u0932\u093e \u0907\u0902\u092a\u094d\u0930\u0947\u0936\u0928 \u092c\u0928\u093e\u0928\u093e \u091a\u093e\u0939\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 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\u0915\u094b\u0936\u093f\u0936 \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902, \u0935\u0939 \u0915\u094d\u092f\u093e \u0939\u0948?<\/li>\n<li>\u092f\u093e \u0926\u0942\u0938\u0930\u0947 \u0936\u092c\u094d\u0926\u094b\u0902 \u092e\u0947\u0902, \u0906\u092a\u0915\u093e \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u093f\u0928 \u0938\u093e\u092e\u093e\u0928\u094d\u092f \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0914\u0930 \u0926\u0930\u094d\u0926 \u0915\u0947 \u092c\u093f\u0902\u0926\u0941\u0913\u0902 \u0915\u094b \u0915\u092e \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0948?<\/li>\n<li>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0938\u092e\u0930\u094d\u0925\u0928 \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0915\u093f\u0924\u0928\u0940 \u0906\u0938\u093e\u0928\u0940 \u0939\u094b\u0924\u0940 \u0939\u0948?<\/li>\n<li>\u0906\u092a \u091a\u0948\u0928\u0932\u094b\u0902 \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u092d\u093e\u0917\u0940\u0926\u093e\u0930\u0940 \u092c\u0922\u093c\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0948\u0938\u0947 \u0915\u093e\u092e \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902?<\/li>\n<li>\u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0947 \u0932\u093f\u090f \u0906\u092a\u0915\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u092f\u093e \u0938\u0947\u0935\u093e \u0915\u093e \u092d\u0941\u0917\u0924\u093e\u0928 \u0915\u0930\u0928\u093e \u0915\u093f\u0924\u0928\u093e \u0906\u0938\u093e\u0928 \u0939\u0948?<\/li>\n<\/ul>\n<p>\u0905\u092c \u091c\u092c \u0906\u092a\u0915\u094b \u092a\u0924\u093e \u091a\u0932 \u0917\u092f\u093e \u0939\u0948 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094d\u092f\u093e \u0939\u0948 \u0914\u0930 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\u0938\u0947\u0935\u093e\u0913\u0902 \u0915\u0947 \u0909\u092a\u092f\u094b\u0917 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u091c\u094b \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0906\u092a\u0915\u0947 \u092a\u093e\u0938 \u0939\u0948, \u0909\u0938\u0947 \u0938\u092d\u0940 \u090f\u0915\u0924\u094d\u0930 \u0915\u0930\u0947\u0902<\/li>\n<li>\u0935\u093e\u0938\u094d\u0924\u0935\u093f\u0915 \u0909\u092a\u092f\u094b\u0917\u0915\u0930\u094d\u0924\u093e\u0913\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0905\u0924\u093f\u0930\u093f\u0915\u094d\u0924 \u0905\u0928\u0941\u0938\u0902\u0927\u093e\u0928 \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0915\u0947 \u0905\u0902\u0924\u0930\u094b\u0902 \u0915\u0940 \u092a\u0939\u091a\u093e\u0928 \u0915\u0930\u0947\u0902 \u0914\u0930 \u0907\u0928 \u0905\u0902\u0924\u0930\u094b\u0902 \u0915\u094b \u092d\u0930\u0947\u0902<\/li>\n<li>\u090f\u0915\u0924\u094d\u0930\u093f\u0924 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0909\u092a\u092f\u094b\u0917\u0915\u0930\u094d\u0924\u093e \u092a\u0930\u094b\u092a\u0915\u093e\u0930 \u092c\u0928\u093e\u090f\u0902<\/li>\n<li>\u0907\u0938 \u0938\u092d\u0940 \u091c\u094d\u091e\u093e\u0928 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0915\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0915\u094b \u092e\u0948\u092a \u0915\u0930\u0947\u0902<\/li>\n<\/ol>\n<h3 class=\"other-themes text-center\">\u0905\u0927\u093f\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f\u094d\u0938 \u0915\u093e \u0905\u0928\u094d\u0935\u0947\u0937\u0923 \u0915\u0930\u0947\u0902<\/h3>\n<p>\u092f\u0939 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f \u0915\u094b \u0906\u092a\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e \u0915\u0947 \u0905\u0928\u0941\u0930\u0942\u092a \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u092c\u0928\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0938\u094d\u091f\u092e\u093e\u0907\u091c\u093c \u0915\u093f\u092f\u093e \u091c\u093e \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0906\u092a \u0938\u093e\u092e\u0917\u094d\u0930\u0940 \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u091b\u0935\u093f(\u091b\u0935\u093f\u092f\u093e\u0901) \u0915\u094b \u092c\u0926\u0932 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u0930\u0902\u0917 \u092c\u0926\u0932 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u092c\u094d\u0932\u0949\u0915 \u091c\u094b\u0921\u093c \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u092f\u093e \u0939\u091f\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0905\u0927\u093f\u0915\u0964<\/p>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/infoart\/templates\/customer-journey-maps\/what-is-customer-journey-map\/\"><img alt=\"Customer Journey Map template: What is Customer Journey Map? (Created by InfoART's Customer Journey Map maker)\" class=\"related-templates-masonry-content lozad aligncenter\" data-loaded=\"true\" data-src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/02\/what-is-customer-journey-map.png\" decoding=\"async\" id=\"what-is-customer-journey-map\" src=\"https:\/\/online.visual-paradigm.com\/repository\/images\/20a586ff-fb97-41d4-915f-072f48316a2f\/customer-journey-maps-design\/what-is-customer-journey-map.png?s=360\" title=\"What is Customer Journey Map?\"\/><\/a><\/p>\n<p class=\"template-caption-front\" style=\"text-align: center\" title=\"Black And Blue Customer Journey Mapping (CJM)\"><span class=\"caption-box\">\u0915\u093e\u0932\u093e \u0914\u0930 \u0928\u0940\u0932\u093e \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a\u093f\u0902\u0917 (CJM)<\/span><\/p>\n<div style=\"text-align: center\" title=\"Black And Blue Customer Journey Mapping (CJM)\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/20a586ff-fb97-41d4-915f-072f48316a2f.xml&amp;name=What%20is%20Customer%20Journey%20Map%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Black And Blue Customer Journey Mapping (CJM)\"><\/div>\n<div title=\"Black And Blue Customer Journey Mapping (CJM)\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/infoart\/templates\/customer-journey-maps\/customer-journey-mapping-step-by-step-guide\/\"><img alt=\"Customer Journey Map template: Customer Journey Mapping - Step-by-Step Guide (Created by InfoART's Customer Journey Map maker)\" class=\"related-templates-masonry-content lozad aligncenter\" data-loaded=\"true\" data-src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/02\/customer-journey-mapping-step-by-step-guide.png\" decoding=\"async\" id=\"customer-journey-mapping-step-by-step-guide\" src=\"https:\/\/online.visual-paradigm.com\/repository\/images\/2be3e2d5-4a70-41fa-8e0e-99c0afd8f0d8\/customer-journey-maps-design\/customer-journey-mapping-step-by-step-guide.png?s=360\" title=\"Customer Journey Mapping - Step-by-Step Guide\"\/><\/a><\/p>\n<p class=\"template-caption-front\" style=\"text-align: center\" title=\"Simple Customer Journey Mapping Template\"><span class=\"caption-box\">\u0938\u0930\u0932 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a\u093f\u0902\u0917 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div style=\"text-align: center\" title=\"Simple Customer Journey Mapping Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/2be3e2d5-4a70-41fa-8e0e-99c0afd8f0d8.xml&amp;name=Customer%20Journey%20Mapping%20-%20Step-by-Step%20Guide\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Simple Customer Journey Mapping Template\"><\/div>\n<div title=\"Simple Customer Journey Mapping Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/infoart\/templates\/customer-journey-maps\/why-customer-journey-mapping\/\"><img alt=\"Customer Journey Map template: Why Customer Journey Mapping? (Created by InfoART's Customer Journey Map maker)\" class=\"related-templates-masonry-content lozad aligncenter\" data-loaded=\"true\" data-src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/02\/why-customer-journey-mapping.png\" decoding=\"async\" id=\"why-customer-journey-mapping\" src=\"https:\/\/online.visual-paradigm.com\/repository\/images\/ec026938-029a-46fa-9328-625cd9de65cc\/customer-journey-maps-design\/why-customer-journey-mapping.png?s=360\" title=\"Why Customer Journey Mapping?\"\/><\/a><\/p>\n<p class=\"template-caption-front\" style=\"text-align: center\" title=\"Modern Customer Journey Map\"><span class=\"caption-box\">\u0906\u0927\u0941\u0928\u093f\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a<\/span><\/p>\n<div style=\"text-align: center\" title=\"Modern Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/ec026938-029a-46fa-9328-625cd9de65cc.xml&amp;name=Why%20Customer%20Journey%20Mapping%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Modern Customer Journey Map\"><\/div>\n<div title=\"Modern Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/infoart\/templates\/customer-journey-maps\/customer-journey-mapping-definitive-guide\/\"><img alt=\"Customer Journey Map template: Customer Journey Mapping Definitive Guide (Created by InfoART's Customer Journey Map maker)\" class=\"related-templates-masonry-content lozad\" data-loaded=\"true\" data-src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/02\/customer-journey-mapping-definitive-guide.png\" decoding=\"async\" id=\"customer-journey-mapping-definitive-guide\" src=\"https:\/\/online.visual-paradigm.com\/repository\/images\/2657ad12-36dc-4dbe-b99d-666b2684dbbb\/customer-journey-maps-design\/customer-journey-mapping-definitive-guide.png?s=360\" title=\"Customer Journey Mapping Definitive Guide\"\/><\/a><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map for Presentation\"><span class=\"caption-box\">\u092a\u094d\u0930\u0938\u094d\u0924\u0941\u0924\u093f \u0915\u0947 \u0932\u093f\u090f \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a<\/span><\/p>\n<div title=\"Customer Journey Map for Presentation\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/2657ad12-36dc-4dbe-b99d-666b2684dbbb.xml&amp;name=Customer%20Journey%20Mapping%20Definitive%20Guide\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map for Presentation\"><\/div>\n<div title=\"Customer Journey Map for Presentation\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Understand Customer Journey Map (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/understand-customer-journey-map.png?s=360\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Mapping with Illustrations\"><span class=\"caption-box\">\u091a\u093f\u0924\u094d\u0930\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a\u093f\u0902\u0917<\/span><\/p>\n<div title=\"Customer Journey Mapping with Illustrations\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/66b47699-b306-44d0-8fc6-5160aedb4be2.xml&amp;name=Understand%20Customer%20Journey%20Map\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Mapping with Illustrations\"><\/div>\n<div title=\"Customer Journey Mapping with Illustrations\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Benefits of Customer Journey Mapping (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/benefits-of-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Using Customer Journey Map for CX Design\"><span class=\"caption-box\">CX \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0947 \u0932\u093f\u090f \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0928\u093e<\/span><\/p>\n<div title=\"Using Customer Journey Map for CX Design\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/65e537f7-67f2-4919-a7f0-55557d2049ca.xml&amp;name=Benefits%20of%20Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Using Customer Journey Map for CX Design\"><\/div>\n<div title=\"Using Customer Journey Map for CX Design\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping Tools (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-tools.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Flow-Based Customer Journey Map\"><span class=\"caption-box\">\u092a\u094d\u0930\u0935\u093e\u0939-\u0906\u0927\u093e\u0930\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a<\/span><\/p>\n<div title=\"Flow-Based Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/05b30aa2-88f9-4ff4-975e-aac59d2a33e9.xml&amp;name=Customer%20Journey%20Mapping%20Tools\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Flow-Based Customer Journey Map\"><\/div>\n<div title=\"Flow-Based Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping: Template and Guide (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-template-and-guide.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Using Icons in Customer Journey Maps\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a \u092e\u0947\u0902 \u0906\u0907\u0915\u0928 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0928\u093e<\/span><\/p>\n<div title=\"Using Icons in Customer Journey Maps\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/a3ec5d8f-50c7-476b-a65b-6abf92896cf4.xml&amp;name=Customer%20Journey%20Mapping%3A%20Template%20and%20Guide\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u094b \u0938\u0902\u092a\u093e\u0926\u093f\u0924 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Using Icons in Customer Journey Maps\"><\/div>\n<div title=\"Using Icons in Customer Journey Maps\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Map Explained (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-explained.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"End-to-End Customer Journey Map Template\"><span class=\"caption-box\">\u090f\u0902\u0921-\u091f\u0942-\u090f\u0902\u0921 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u0948\u092a \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"End-to-End Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/9be019b7-1884-4d84-a6c7-fe85f5ce16a1.xml&amp;name=Customer%20Journey%20Map%20Explained\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"End-to-End Customer Journey Map Template\"><\/div>\n<div title=\"End-to-End Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: What is Customer Journey Mapping? (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/what-is-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Nice, Isometric Style Customer Journey Map\"><span class=\"caption-box\">\u0905\u091a\u094d\u091b\u093e, \u0906\u0907\u0938\u094b\u092e\u0947\u091f\u094d\u0930\u093f\u0915 \u0936\u0948\u0932\u0940 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930<\/span><\/p>\n<div title=\"Nice, Isometric Style Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/65fedf3d-84b2-4eee-a111-7a8d29a7a64a.xml&amp;name=What%20is%20Customer%20Journey%20Mapping%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Nice, Isometric Style Customer Journey Map\"><\/div>\n<div title=\"Nice, Isometric Style Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Simple Customer Journey Map (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/simple-customer-journey-map-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Snake-Style Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u094d\u0928\u0947\u0915-\u0938\u094d\u091f\u093e\u0907\u0932 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Snake-Style Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/b93817f5-0a1f-48e1-8e3b-0c76b1fe649a.xml&amp;name=Simple%20Customer%20Journey%20Map%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Snake-Style Customer Journey Map Template\"><\/div>\n<div title=\"Snake-Style Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Simple Customer Journey Mapping (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/simple-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Simple Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u0930\u0932 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Simple Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/40e19097-925d-477b-b36e-341948d8aeaf.xml&amp;name=Simple%20Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Simple Customer Journey Map Template\"><\/div>\n<div title=\"Simple Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Map for Infographic (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-for-infographic.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map for Infographic\"><span class=\"caption-box\">\u0907\u0928\u094d\u092b\u094b\u0917\u094d\u0930\u093e\u092b\u093f\u0915 \u0915\u0947 \u0932\u093f\u090f \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930<\/span><\/p>\n<div title=\"Customer Journey Map for Infographic\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/f2168975-9928-4c36-af6b-6952339a7636.xml&amp;name=Step-by-Step%20Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map for Infographic\"><\/div>\n<div title=\"Customer Journey Map for Infographic\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: What are Customer Journey Maps? (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/what-are-customer-journey-maps.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Phases, Touchpoints in Customer Journey Map\"><span class=\"caption-box\">\u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u092e\u0947\u0902 \u091a\u0930\u0923, \u091f\u091a\u092a\u0949\u0907\u0902\u091f\u094d\u0938<\/span><\/p>\n<div title=\"Phases, Touchpoints in Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/5ab2afe8-bcbb-4648-a681-adb086f60f6d.xml&amp;name=What%20are%20Customer%20Journey%20Maps%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Phases, Touchpoints in Customer Journey Map\"><\/div>\n<div title=\"Phases, Touchpoints in Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: How to Perform Customer Journey Mapping? (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/how-to-perform-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Pro. Customer Journey Map Template\"><span class=\"caption-box\">\u092a\u094d\u0930\u094b. \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Pro. Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/2f28d25c-da87-4b7a-9d6e-f2d46068f5bf.xml&amp;name=How%20to%20Perform%20Customer%20Journey%20Mapping%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Pro. Customer Journey Map Template\"><\/div>\n<div title=\"Pro. Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Simple Customer Journey (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/simple-customer-journey-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map Template with Paths\"><span class=\"caption-box\">\u092e\u093e\u0930\u094d\u0917 \u0915\u0947 \u0938\u093e\u0925 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Customer Journey Map Template with Paths\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/b7a2fd7c-b960-4c1a-8d3f-618170dcd64d.xml&amp;name=Simple%20Customer%20Journey%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map Template with Paths\"><\/div>\n<div title=\"Customer Journey Map Template with Paths\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Simple Customer Journey Map (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/simple-customer-journey-map.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map in 5 Phases\"><span class=\"caption-box\">5 \u091a\u0930\u0923\u094b\u0902 \u092e\u0947\u0902 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930<\/span><\/p>\n<div title=\"Customer Journey Map in 5 Phases\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/30c40d50-27cc-4c72-a13e-650e4abd0243.xml&amp;name=Simple%20Customer%20Journey%20Map\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map in 5 Phases\"><\/div>\n<div title=\"Customer Journey Map in 5 Phases\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey for Infographic (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-for-infographic.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Show Customer Journey with CJM\"><span class=\"caption-box\">CJM \u0915\u0947 \u0938\u093e\u0925 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u0926\u093f\u0916\u093e\u090f\u0902<\/span><\/p>\n<div title=\"Show Customer Journey with CJM\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/7cbee66e-1f65-4fa4-8017-b5ba3ffd3437.xml&amp;name=Customer%20Journey%20for%20Infographic\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Show Customer Journey with CJM\"><\/div>\n<div title=\"Show Customer Journey with CJM\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping for Infographic (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-for-infographic.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map for Real Estate\"><span class=\"caption-box\">\u0930\u093f\u092f\u0932 \u090f\u0938\u094d\u091f\u0947\u091f \u0915\u0947 \u0932\u093f\u090f \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930<\/span><\/p>\n<div title=\"Customer Journey Map for Real Estate\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/27313251-75c9-422e-ad23-5c79e7867417.xml&amp;name=Customer%20Journey%20Mapping%20for%20Infographic\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map for Real Estate\"><\/div>\n<div title=\"Customer Journey Map for Real Estate\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping Guide (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-guide.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map with a Road\"><span class=\"caption-box\">\u090f\u0915 \u0938\u0921\u093c\u0915 \u0915\u0947 \u0938\u093e\u0925 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930<\/span><\/p>\n<div title=\"Customer Journey Map with a Road\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/cff38836-4f32-498e-a6ee-e9a393eb831c.xml&amp;name=Customer%20Journey%20Mapping%20Guide\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map with a Road\"><\/div>\n<div title=\"Customer Journey Map with a Road\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Effective Customer Journey Mapping (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/effective-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Map-out Customer Experience with CJM Template\"><span class=\"caption-box\">CJM \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f \u0915\u0947 \u0938\u093e\u0925 \u0915\u0938\u094d\u091f\u092e\u0930 \u0905\u0928\u0941\u092d\u0935 \u0915\u094b \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930\u093f\u0924 \u0915\u0930\u0947\u0902<\/span><\/p>\n<div title=\"Map-out Customer Experience with CJM Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/86ba85e5-907c-433b-8ec7-bcfb48bd5f74.xml&amp;name=Effective%20Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Map-out Customer Experience with CJM Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping Template (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-template.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customizable Customer Journey Map Template\"><span class=\"caption-box\">\u0915\u0938\u094d\u091f\u092e\u093e\u0907\u091c\u093c\u0947\u092c\u0932 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Customizable Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/10c70eb0-1380-4cba-90df-53be7057629e.xml&amp;name=Customer%20Journey%20Mapping%20Template\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customizable Customer Journey Map Template\"><\/div>\n<div title=\"Customizable Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Template (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-template.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Map Template with Icons\"><span class=\"caption-box\">\u0906\u0907\u0915\u0928 \u0915\u0947 \u0938\u093e\u0925 \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Customer Journey Map Template with Icons\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/a6f178fd-5256-4a5e-ae80-1b33b55b9858.xml&amp;name=Customer%20Journey%20Template\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Map Template with Icons\"><\/div>\n<div title=\"Customer Journey Map Template with Icons\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Map for Infographic (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-for-infographic.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"General Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u0915\u0938\u094d\u091f\u092e\u0930 \u092f\u093e\u0924\u094d\u0930\u093e \u092e\u093e\u0928\u091a\u093f\u0924\u094d\u0930 \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"General Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/65869f56-6465-4db2-8602-223aa4b196c8.xml&amp;name=Customer%20Journey%20Map%20for%20Infographic\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"General Customer Journey Map Template\"><\/div>\n<div title=\"General Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Map Template (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-template.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Phases and TouchPoints in a Customer Journey Map\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u0947 \u092e\u0947\u0902 \u091a\u0930\u0923 \u0914\u0930 \u0938\u094d\u092a\u0930\u094d\u0936 \u092c\u093f\u0902\u0926\u0941<\/span><\/p>\n<div title=\"Phases and TouchPoints in a Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/70aa35fe-1585-4f97-9261-13da315f3a2e.xml&amp;name=Customer%20Journey%20Map%20Template\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Phases and TouchPoints in a Customer Journey Map\"><\/div>\n<div title=\"Phases and TouchPoints in a Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Understand Customer Journey Map (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/1_understand-customer-journey-map.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Understand Customer Journey Map\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u0947 \u0915\u094b \u0938\u092e\u091d\u0947\u0902<\/span><\/p>\n<div title=\"Understand Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/00e4fc2e-4397-483f-a365-68984478f066.xml&amp;name=Improve%20Customer%20Experience%20with%20Customer%20Journey%20Map\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Understand Customer Journey Map\"><\/div>\n<div title=\"Understand Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: How to Perform Customer Journey Mapping? (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/how-to-perform-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"How to Perform Customer Journey Mapping?\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e\u0915\u0930\u0923 \u0915\u0948\u0938\u0947 \u0915\u0930\u0947\u0902?<\/span><\/p>\n<div title=\"How to Perform Customer Journey Mapping?\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/f34211f7-870c-4a1b-ac58-0e494944b99d.xml&amp;name=Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"How to Perform Customer Journey Mapping?\"><\/div>\n<div title=\"How to Perform Customer Journey Mapping?\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"What is a Customer Journey Map?\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u0915\u094d\u092f\u093e \u0939\u0948?<\/span><\/p>\n<div title=\"What is a Customer Journey Map?\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/c4dfe4ed-b64b-4424-bfd5-a385c1caa24c.xml&amp;name=Customer%20Journey%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"What is a Customer Journey Map?\"><\/div>\n<div title=\"What is a Customer Journey Map?\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Map (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Column-Based Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u094d\u0924\u0902\u092d-\u0906\u0927\u093e\u0930\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Column-Based Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/b8bff989-003e-4d24-9e3b-601bf529e200.xml&amp;name=Customer%20Journey%20Map%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Column-Based Customer Journey Map Template\"><\/div>\n<div title=\"Column-Based Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Basic Customer Journey Map Template\"><span class=\"caption-box\">\u092e\u0942\u0932\u092d\u0942\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Basic Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/1466bcf3-6104-48c2-82f5-1f146fa4ccf0.xml&amp;name=Customer%20Journey%20Mapping%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Basic Customer Journey Map Template\"><\/div>\n<div title=\"Basic Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: What is Customer Journey Map and Why is It Important? (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/what-is-customer-journey-map-and-why-is-it-important.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Horizontal Customer Journey Map Template\"><span class=\"caption-box\">\u0915\u094d\u0937\u0948\u0924\u093f\u091c \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Horizontal Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/997f50f1-fad8-4e43-b4e8-7b6b1efa69e1.xml&amp;name=What%20is%20Customer%20Journey%20Map%20and%20Why%20is%20It%20Important%3F\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Horizontal Customer Journey Map Template\"><\/div>\n<div title=\"Horizontal Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Maps - What, How, Why (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-maps-what-how-why.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Customer Journey Mapping Step-by-Step\"><span class=\"caption-box\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e\u0915\u0930\u0923 \u091a\u0930\u0923-\u0926\u0930-\u091a\u0930\u0923<\/span><\/p>\n<div title=\"Customer Journey Mapping Step-by-Step\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/54f9952d-4458-4216-a095-26cf34c584a1.xml&amp;name=Customer%20Journey%20Maps%20-%20What%2C%20How%2C%20Why\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Customer Journey Mapping Step-by-Step\"><\/div>\n<div title=\"Customer Journey Mapping Step-by-Step\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Understanding Customer Journey Map (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/understanding-customer-journey-map.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Using Cliparts to Explain Phases in CJM\"><span class=\"caption-box\">CJM \u092e\u0947\u0902 \u091a\u0930\u0923\u094b\u0902 \u0915\u094b \u0938\u092e\u091d\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u094d\u0932\u093f\u092a\u0906\u0930\u094d\u091f\u094d\u0938 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0928\u093e<\/span><\/p>\n<div title=\"Using Cliparts to Explain Phases in CJM\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/5af38508-b42d-4830-9087-01ea13bfd02a.xml&amp;name=Understanding%20Customer%20Journey%20Map\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Using Cliparts to Explain Phases in CJM\"><\/div>\n<div title=\"Using Cliparts to Explain Phases in CJM\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping - The Benefits (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-the-benefits.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Timeline-Style Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u092e\u092f\u0930\u0947\u0916\u093e-\u0936\u0948\u0932\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Timeline-Style Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/bb860593-1663-4b75-9db7-4f37d587252c.xml&amp;name=Customer%20Journey%20Mapping%20-%20The%20Benefits\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Timeline-Style Customer Journey Map Template\"><\/div>\n<div title=\"Timeline-Style Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: Customer Journey Mapping Tips (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-tips.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Step-Based Customer Journey Map Template\"><span class=\"caption-box\">\u091a\u0930\u0923-\u0906\u0927\u093e\u0930\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div title=\"Step-Based Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/c32a2b58-222e-4cb3-9ec0-23162ea43643.xml&amp;name=Customer%20Journey%20Mapping%20Tips\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Step-Based Customer Journey Map Template\"><\/div>\n<div title=\"Step-Based Customer Journey Map Template\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\" style=\"text-align: center\">\n<p><img alt=\"Customer Journey Maps template: How to Do Customer Journey Mapping (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/how-to-do-customer-journey-mapping.png\"\/><\/p>\n<p class=\"template-caption-front\" title=\"Powerful CX Tool - Customer Journey Map\"><span class=\"caption-box\">\u0936\u0915\u094d\u0924\u093f\u0936\u093e\u0932\u0940 CX \u0909\u092a\u0915\u0930\u0923 \u2013 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e<\/span><\/p>\n<div title=\"Powerful CX Tool - Customer Journey Map\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/8917d079-ed73-4be9-a5f8-79c35a9d291f.xml&amp;name=How%20to%20Do%20Customer%20Journey%20Mapping\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div title=\"Powerful CX Tool - Customer Journey Map\"><\/div>\n<div title=\"Powerful CX Tool - Customer Journey Map\">\n<hr\/>\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-lg-12 col-md-12\" id=\"templates\">\n<div class=\"related-templates-masonry-wrapper\">\n<div class=\"infoart-templates-item\">\n<p style=\"text-align: center\"><img alt=\"Customer Journey Maps template: Simple Customer Journey Mapping (CJM) (Created by Visual Paradigm Online's Customer Journey Maps maker)\" decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/simple-customer-journey-mapping-cjm.png\"\/><\/p>\n<p class=\"template-caption-front\" style=\"text-align: center\" title=\"Plain Customer Journey Map Template\"><span class=\"caption-box\">\u0938\u093e\u0927\u093e\u0930\u0923 \u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u091f\u0947\u092e\u094d\u092a\u0932\u0947\u091f<\/span><\/p>\n<div style=\"text-align: center\" title=\"Plain Customer Journey Map Template\"><a class=\"edit-template-v1\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/5525e9f4-6a8e-4dee-9b84-aa26207b2d30.xml&amp;name=Simple%20Customer%20Journey%20Mapping%20%28CJM%29\" rel=\"noopener\" target=\"_blank\">\u0907\u0938 \u0906\u0930\u0947\u0916 \u0915\u0947 \u0938\u0902\u092a\u093e\u0926\u0928 \u0915\u0930\u0947\u0902<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer journey mapping is a very useful technique to help you understand your customers&#8217; motivations &#8211; their needs, indecisiveness and concerns. While most organizations are quite good at collecting customer data, data alone cannot convey the frustrations and experiences of customers. One of the best storytelling tools in business is the customer journey map (CJM).<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[56],"tags":[],"class_list":["post-25969","post","type-post","status-publish","format-standard","hentry","category-business","loop-entry","clr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u0915\u094d\u092f\u093e \u0939\u0948? - Visual Paradigm Blog Indian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.visual-paradigm.com\/in\/what-is-a-customer-journey-map\/\" \/>\n<meta property=\"og:locale\" content=\"hi_IN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e \u0928\u0915\u094d\u0936\u093e \u0915\u094d\u092f\u093e \u0939\u0948? - Visual Paradigm Blog Indian\" \/>\n<meta property=\"og:description\" content=\"Customer journey mapping is a very useful technique to help you understand your customers&#039; motivations - their needs, indecisiveness and concerns. 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