{"id":2037,"date":"2021-04-09T17:25:55","date_gmt":"2021-04-09T09:25:55","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/ru\/?p=2037"},"modified":"2022-11-02T11:25:08","modified_gmt":"2022-11-02T03:25:08","slug":"what-is-a-customer-journey","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/ru\/what-is-a-customer-journey\/","title":{"rendered":"\u0427\u0442\u043e \u0422\u0430\u043a\u043e\u0435 \u041f\u0443\u0442\u044c \u041a\u043b\u0438\u0435\u043d\u0442\u0430"},"content":{"rendered":"<div class=\"preview\">\n<div class=\"preview__inner-1\">\n<div class=\"preview__inner-2\">\n<div class=\"cl-preview-section\">\n<div class=\"cl-preview-section\">\n<p>\u0418\u0441\u0442\u043e\u0440\u0438\u0438 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u044e\u0442 \u043d\u0430\u0448 \u043c\u0438\u0440.\u00a0\u041e\u0442 \u0441\u0442\u0435\u043d \u043f\u0435\u0449\u0435\u0440\u044b \u0434\u043e \u043b\u0435\u0433\u0435\u043d\u0434 \u0432\u043e\u043a\u0440\u0443\u0433 \u043a\u043e\u0441\u0442\u0440\u0430, \u043e\u043d\u0438 \u0431\u044b\u043b\u0438 \u0441 \u043d\u0430\u043c\u0438 \u0441 \u0442\u0435\u0445 \u043f\u043e\u0440, \u043a\u0430\u043a \u043c\u044b \u043e\u0431\u0449\u0430\u043b\u0438\u0441\u044c.\u00a0\u041e\u043d\u0438 \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0442\u0441\u044f, \u043d\u043e \u0441 \u0442\u043e\u0439 \u0436\u0435 \u0446\u0435\u043b\u044c\u044e: \u0440\u0430\u0437\u0432\u043b\u0435\u043a\u0430\u0442\u044c, \u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c, \u0443\u0447\u0438\u0442\u044c \u0438 \u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u044c \u0442\u0440\u0430\u0434\u0438\u0446\u0438\u044f\u043c.<\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/what-is-customer-journey-map.png\" alt=\"What is a Customer Journey\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a class=\"lightbox-added\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=Infographic&amp;name=What-is-a-Customer-Journey&amp;external=https%3A%2F%2Fblog.visual-paradigm.com%2Fwp-content%2Fuploads%2F2021%2F04%2FWhat-is-a-Customer-Journey.png\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"why-study-a-customer-journey\"><span id=\"Why_Study_a_Customer_Journey\">\u0417\u0430\u0447\u0435\u043c \u0438\u0437\u0443\u0447\u0430\u0442\u044c \u043f\u0443\u0442\u0435\u0448\u0435\u0441\u0442\u0432\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430?<\/span><\/h2>\n<\/div>\n<div class=\"cl-preview-section\">\n<p>\u041c\u043d\u043e\u0433\u0438\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0441\u043e\u0441\u0440\u0435\u0434\u043e\u0442\u043e\u0447\u0435\u043d\u044b \u043d\u0430 \u0441\u0431\u043e\u0440\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0445 \u0434\u0430\u043d\u043d\u044b\u0445.\u00a0\u0422\u0435\u043c \u043d\u0435 \u043c\u0435\u043d\u0435\u0435, \u0434\u0430\u043d\u043d\u044b\u0435 \u0447\u0430\u0441\u0442\u043e \u043d\u0435 \u043c\u043e\u0433\u0443\u0442 \u0447\u0435\u0442\u043a\u043e \u043f\u0435\u0440\u0435\u0434\u0430\u0442\u044c \u0440\u0430\u0437\u043e\u0447\u0430\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0438 \u043e\u043f\u044b\u0442 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f, \u043d\u043e \u0438\u0441\u0442\u043e\u0440\u0438\u0438 \u043c\u043e\u0433\u0443\u0442 \u0440\u0435\u0448\u0438\u0442\u044c \u044d\u0442\u0443 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0443.\u00a0\u0421\u0442\u043e\u0440\u0438\u0442\u0435\u043b\u043b\u0438\u043d\u0433 \u2014 \u044d\u0442\u043e \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442 \u0434\u043b\u044f \u043f\u0440\u0438\u0432\u043b\u0435\u0447\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439, \u043d\u043e \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0441\u043f\u043e\u0441\u043e\u0431 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439 \u043b\u0443\u0447\u0448\u0435 \u0443\u0437\u043d\u0430\u0442\u044c \u0441\u0432\u043e\u0438\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.\u00a0\u041c\u0430\u0440\u0448\u0440\u0443\u0442 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u2014 \u043e\u0434\u0438\u043d \u0438\u0437 \u043b\u0443\u0447\u0448\u0438\u0445 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u043e\u0432 \u0441\u0442\u043e\u0440\u0438\u0442\u0435\u043b\u043b\u0438\u043d\u0433\u0430 \u0432 \u0431\u0438\u0437\u043d\u0435\u0441\u0435.<\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-infographic.png\" alt=\"What is a Customer Journey\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a class=\"lightbox-added\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=Infographic&amp;name=What-is-a-Customer-Journey&amp;external=https%3A%2F%2Fblog.visual-paradigm.com%2Fwp-content%2Fuploads%2F2021%2F04%2FWhat-is-a-Customer-Journey.png\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<h2 id=\"what-is-the-customer-journey-map\"><span id=\"What_Is_the_Customer_Journey_Map\">\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 \u043a\u0430\u0440\u0442\u0430 \u043f\u0443\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430?<\/span><\/h2>\n<\/div>\n<div class=\"cl-preview-section\">\n<p>\u041a\u0430\u0440\u0442\u0430 \u043f\u0443\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 (\u0442\u0430\u043a\u0436\u0435 \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u0430\u044f \u043a\u0430\u043a \u043a\u0430\u0440\u0442\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430) \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u0438\u0441\u0442\u043e\u0440\u0438\u044e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430: \u043e\u0442 \u043f\u0435\u0440\u0432\u043e\u043d\u0430\u0447\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430, \u0437\u0430\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u0430 \u0434\u043e \u0434\u043e\u043b\u0433\u043e\u0441\u0440\u043e\u0447\u043d\u043e\u0433\u043e \u043f\u0430\u0440\u0442\u043d\u0435\u0440\u0441\u0442\u0432\u0430.\u00a0\u041e\u043d \u043c\u043e\u0436\u0435\u0442 \u0441\u043e\u0441\u0440\u0435\u0434\u043e\u0442\u043e\u0447\u0438\u0442\u044c\u0441\u044f \u043d\u0430 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u0445 \u0447\u0430\u0441\u0442\u044f\u0445 \u0438\u0441\u0442\u043e\u0440\u0438\u0438 \u0438\u043b\u0438 \u0434\u0430\u0442\u044c \u043f\u043e\u043b\u043d\u0443\u044e \u043a\u0430\u0440\u0442\u0438\u043d\u0443 \u0432\u0441\u0435\u0433\u043e \u043e\u043f\u044b\u0442\u0430.<\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p>\u041a\u0430\u0440\u0442\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430 \u0432\u0441\u0435\u0433\u0434\u0430 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u0435\u0442 \u043a\u043b\u044e\u0447\u0435\u0432\u043e\u0435 \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0439.\u00a0\u041e\u043d \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442 \u043e \u0447\u0443\u0432\u0441\u0442\u0432\u0430\u0445, \u043c\u043e\u0442\u0438\u0432\u0430\u0445 \u0438 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f \u0441 \u043a\u0430\u0436\u0434\u043e\u0439 \u0442\u043e\u0447\u043a\u043e\u0439 \u043a\u0430\u0441\u0430\u043d\u0438\u044f, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u043e\u0439 \u0441 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0435\u0439.<\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<ul>\n<li>\u042d\u0442\u043e \u0447\u0430\u0441\u0442\u043e \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u043d\u0430\u043c \u043e \u0432\u043e\u0441\u043f\u0440\u0438\u044f\u0442\u0438\u0438 \u0431\u043e\u043b\u0435\u0435 \u0441\u0438\u043b\u044c\u043d\u043e\u0439 \u043c\u043e\u0442\u0438\u0432\u0430\u0446\u0438\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f.<\/li>\n<li>\u0427\u0435\u0433\u043e \u043e\u043d\u0438 \u0445\u043e\u0442\u044f\u0442 \u0434\u043e\u0431\u0438\u0442\u044c\u0441\u044f?\u00a0\u041a\u0430\u043a\u043e\u0432\u044b \u0438\u0445 \u043e\u0436\u0438\u0434\u0430\u043d\u0438\u044f \u043e\u0442 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438?<\/li>\n<\/ul>\n<\/div>\n<div class=\"cl-preview-section\">\n<p>\u041a\u0430\u0440\u0442\u044b \u043f\u0443\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430 \u0431\u044b\u0432\u0430\u044e\u0442 \u0440\u0430\u0437\u043d\u044b\u0445 \u0444\u043e\u0440\u043c, \u043d\u043e \u043e\u0431\u044b\u0447\u043d\u043e \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0442 \u0441\u043e\u0431\u043e\u0439 \u043d\u0435\u043a\u0443\u044e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u0443\u044e \u043a\u0430\u0440\u0442\u0443.\u00a0\u0426\u0435\u043b\u044c, \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u0444\u043e\u0440\u043c\u044b, \u043e\u0434\u043d\u0430 \u0438 \u0442\u0430 \u0436\u0435: \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0431\u043e\u043b\u0435\u0435 \u043e\u0441\u0432\u0435\u0434\u043e\u043c\u043b\u0435\u043d\u043d\u044b\u043c\u0438 \u043e \u0441\u0432\u043e\u0438\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u0445.<\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/1_simple-customer-journey-map-cjm.png\" alt=\"What is a Customer Journey light bulb\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a class=\"lightbox-added\" href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=Infographic&amp;name=What-is-a-Customer-Journey&amp;external=https%3A%2F%2Fblog.visual-paradigm.com%2Fwp-content%2Fuploads%2F2021%2F04%2FWhat-is-a-Customer-Journey.png\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-mapping-tools.png\" alt=\"What is a Customer Journey sample\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/05b30aa2-88f9-4ff4-975e-aac59d2a33e9.xml&amp;name=Customer%20Journey%20Mapping%20Tools\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/1_what-are-customer-journey-maps.png\" alt=\"What is a Customer Journey sample 3\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/5ab2afe8-bcbb-4648-a681-adb086f60f6d.xml&amp;name=What%20are%20Customer%20Journey%20Maps%3F\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/customer-journey-map-explained.png\" alt=\"What is a Customer Journey sample 2\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/9be019b7-1884-4d84-a6c7-fe85f5ce16a1.xml&amp;name=Customer%20Journey%20Map%20Explained\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><img decoding=\"async\" src=\"https:\/\/blog.visual-paradigm.com\/wp-content\/uploads\/2022\/10\/1_how-to-do-customer-journey-mapping.png\" alt=\"What is a Customer Journey sample 4\" \/><\/p>\n<\/div>\n<div class=\"cl-preview-section\">\n<p><a href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#infoart:proj=0&amp;type=CustomerJourneyMaps&amp;gallery=\/repository\/8917d079-ed73-4be9-a5f8-79c35a9d291f.xml&amp;name=How%20to%20Do%20Customer%20Journey%20Mapping\">\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"cl-preview-section\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0418\u0441\u0442\u043e\u0440\u0438\u0438 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u044e\u0442 \u043d\u0430\u0448 \u043c\u0438\u0440.\u00a0\u041e\u0442 \u0441\u0442\u0435\u043d \u043f\u0435\u0449\u0435\u0440\u044b \u0434\u043e \u043b\u0435\u0433\u0435\u043d\u0434 \u0432\u043e\u043a\u0440\u0443\u0433 \u043a\u043e\u0441\u0442\u0440\u0430, \u043e\u043d\u0438 \u0431\u044b\u043b\u0438 \u0441 \u043d\u0430\u043c\u0438 \u0441 \u0442\u0435\u0445 \u043f\u043e\u0440, \u043a\u0430\u043a \u043c\u044b \u043e\u0431\u0449\u0430\u043b\u0438\u0441\u044c.\u00a0\u041e\u043d\u0438 \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0442\u0441\u044f, \u043d\u043e \u0441 \u0442\u043e\u0439 \u0436\u0435 \u0446\u0435\u043b\u044c\u044e: \u0440\u0430\u0437\u0432\u043b\u0435\u043a\u0430\u0442\u044c, \u0434\u0435\u043b\u0438\u0442\u044c\u0441\u044f \u043e\u043f\u044b\u0442\u043e\u043c, \u0443\u0447\u0438\u0442\u044c \u0438 \u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u044c \u0442\u0440\u0430\u0434\u0438\u0446\u0438\u044f\u043c. \u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u044d\u0442\u043e\u0442 \u0448\u0430\u0431\u043b\u043e\u043d \u0417\u0430\u0447\u0435\u043c \u0438\u0437\u0443\u0447\u0430\u0442\u044c \u043f\u0443\u0442\u0435\u0448\u0435\u0441\u0442\u0432\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0430? \u041c\u043d\u043e\u0433\u0438\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0441\u043e\u0441\u0440\u0435\u0434\u043e\u0442\u043e\u0447\u0435\u043d\u044b \u043d\u0430 \u0441\u0431\u043e\u0440\u0435 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044c\u0441\u043a\u0438\u0445 \u0434\u0430\u043d\u043d\u044b\u0445.\u00a0\u0422\u0435\u043c \u043d\u0435 \u043c\u0435\u043d\u0435\u0435, \u0434\u0430\u043d\u043d\u044b\u0435 \u0447\u0430\u0441\u0442\u043e \u043d\u0435 \u043c\u043e\u0433\u0443\u0442 \u0447\u0435\u0442\u043a\u043e \u043f\u0435\u0440\u0435\u0434\u0430\u0442\u044c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4591,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[29],"tags":[],"class_list":["post-2037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","loop-entry","clr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0427\u0442\u043e \u0422\u0430\u043a\u043e\u0435 \u041f\u0443\u0442\u044c \u041a\u043b\u0438\u0435\u043d\u0442\u0430 | Free Infographic Templates<\/title>\n<meta name=\"description\" content=\"Stories define our world. 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