{"id":3740,"date":"2022-02-11T16:16:47","date_gmt":"2022-02-11T08:16:47","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/tw\/?p=3740"},"modified":"2022-11-28T16:36:44","modified_gmt":"2022-11-28T08:36:44","slug":"adkar-model-for-change-management","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/tw\/adkar-model-for-change-management\/","title":{"rendered":"ADKAR \u8b8a\u9769\u7ba1\u7406\u6a21\u578b"},"content":{"rendered":"

\u5728\u9019\u500b\u77ac\u606f\u842c\u8b8a\u7684\u6642\u4ee3\uff0c\u5982\u679c\u4f60\u8ddf\u4e0d\u4e0a\u6642\u4ee3\u7684\u6b65\u4f10\uff0c\u4f60\u80af\u5b9a\u6703\u88ab\u9060\u9060\u7529\u5728\u5f8c\u9762\u3002\u4f46\u662f\u5f88\u591a\u4eba\u8aaa\u201c\u6539\u5c31\u662f\u627e\u6b7b\uff0c\u4e0d\u6539\u5c31\u662f\u7b49\u6b7b\u201d\uff01\u90a3\u9ebc\uff0c\u5982\u4f55\u6539\u8b8a\u624d\u80fd\u6210\u529f\u5462\uff1f<\/span><\/p>\n

\u8afe\u57fa\u4e9e\u7684\u5931\u6557\u5f88\u5178\u578b\uff0c\u9676\u9189\u65bc\u904e\u53bb\u7684\u8f1d\u714c\u6210\u5c31\uff0c\u4e0d\u4e86\u89e3\u6642\u4ee3\u7684\u8b8a\u9077\uff0c\u6700\u7d42\u53ea\u80fd\u95dc\u9580\u5927\u5409\u3002<\/span><\/p>\n

\u5fae\u8edf\u5728\u65b0\u4efb\u638c\u9580\u4eba\u7684\u5e36\u9818\u4e0b\uff0c\u5c07\u91cd\u5fc3\u5f9e\u64cd\u4f5c\u7cfb\u7d71\u8f49\u5411\u96f2\u670d\u52d9\uff0c\u91cd\u5851\u4f01\u696d\u6587\u5316\uff0c\u91cd\u56de\u821e\u53f0\u4e2d\u592e\uff0c\u5411\u6211\u5011\u5c55\u793a\u4e86\u4e00\u500b\u5de8\u4eba\u53ef\u4ee5\u5feb\u901f\u8f49\u8eab\uff0c\u91cd\u65b0\u958b\u59cb\uff0c\u518d\u5275\u8f1d\u714c\u3002<\/span><\/p>\n

 <\/p>\n

\u8b8a\u9769\u5df2\u6210\u70ba\u4f01\u696d\u6216\u500b\u4eba\u7121\u6cd5\u8ff4\u907f\u7684\u8a71\u984c<\/span>
\n\u8b8a\u9769\u80fd\u529b\u2014\u2014\u4f01\u696d\u6216\u500b\u4eba\u61c9\u5177\u5099\u7684\u57fa\u672c\u80fd\u529b<\/span><\/p><\/blockquote>\n

 <\/p>\n

\"\"<\/p>\n

\u5982\u4f55\u7ba1\u7406\u8b8a\u9769\uff1f<\/span><\/span><\/h3>\n

\u6539\u8b8a\u5fc5\u9808\u5f9e\u6700\u5c0f\u7684\u55ae\u4f4d\u958b\u59cb\uff0c\u7136\u5f8c\u5411\u6574\u9ad4\u8513\u5ef6\uff0c\u5f9e\u5c40\u90e8\u5230\u5168\u9762\u3002\u60f3\u8981\u8b8a\u9769\u6210\u529f\u7684\u7d44\u7e54\u5fc5\u9808\u5f9e\u500b\u4eba\u8b8a\u9769\u958b\u59cb\u3002\u5982\u4f55\u8b93\u500b\u4eba\u8b8a\u9769\u6210\u529f\uff1f\u56e0\u6b64\uff0c<\/span><\/p>\n

 <\/p>\n

\u8b8a\u9769\u662f\u6230\u7565\u6027\u7684\uff0c\u8b8a\u9769\u662f\u5faa\u5e8f\u6f38\u9032\u7684\uff0c\u8b8a\u9769\u9700\u8981\u7ba1\u7406\u3002<\/span><\/p><\/blockquote>\n

 <\/p>\n

ADKAR \u8b8a\u9769\u6a21\u578b\u5c31\u662f\u5728\u9019\u7a2e\u60c5\u6cc1\u4e0b\u5275\u5efa\u7684\u3002<\/span><\/p>\n

\u4ec0\u9ebc\u662f ADKAR \u8b8a\u66f4\u6a21\u578b\uff1f<\/span><\/span><\/h2>\n

\u5982\u524d\u6240\u8ff0\uff0c\u8b8a\u9769\u5f80\u5f80\u662f\u4e00\u500b\u8907\u96dc\u800c\u8271\u96e3\u7684\u904e\u7a0b\uff0c\u66f4\u91cd\u8981\u7684\u662f\uff0c\u5b83\u662f\u4e0d\u53ef\u907f\u514d\u7684\u3002\u5728\u500b\u4eba\u548c\u7d44\u7e54\u5c64\u9762\u7ba1\u7406\u8b8a\u9769\u9700\u8981\u65b0\u7684\u60f3\u6cd5\u3001\u65b0\u7684\u8b8a\u9769\u6a21\u578b\u4ee5\u53ca\u65b0\u7684\u6846\u67b6\u548c\u5de5\u5177\u4f86\u6210\u529f\u5be6\u73fe\u9810\u671f\u7684\u8b8a\u9769\u3002ADKAR \u53ef\u61c9\u7528\u65bc\u6240\u6709\u5f62\u5f0f\u7684\u8b8a\u9769\uff0c\u4ee5\u63a8\u52d5\u6210\u529f\u7684\u8b8a\u9769\u8a08\u5283\u3002<\/span><\/p>\n

ADKAR \u8f49\u578b\u6a21\u578b\u7531 Prosci \u5275\u59cb\u4eba Jeff Hiatt \u5275\u5efa\uff0c\u7531\u4e94\u500b\u9996\u5b57\u6bcd\u7d44\u6210\uff0c\u4ee3\u8868\u500b\u4eba\u6210\u529f\u5fc5\u9808\u9054\u5230\u7684\u4e94\u500b\u8b8a\u9769\u968e\u6bb5\u3002\u610f\u8b58\u3001\u9858\u671b\u3001\u77e5\u8b58\u3001\u80fd\u529b\u548c\u5f37\u5316\u3002<\/span><\/p>\n

ADKAR \u8b8a\u66f4\u958b\u767c\u6d41\u7a0b<\/span><\/span><\/h3>\n

<\/p>\n

\u7de8\u8f2f\u6b64\u6a21\u677f<\/span><\/a><\/p>\n

\u610f\u8b58\uff1a<\/span><\/strong>\u53c3\u8207\u8005\u662f\u5426\u610f\u8b58\u5230\u8a08\u5283\u7684\u8b8a\u66f4\uff0c\u4ee5\u53ca\u8b8a\u66f4\u7684\u5fc5\u8981\u6027\u548c\u91cd\u8981\u6027\u3002<\/span><\/p>\n

\u5f9e ADKAR \u5206\u6790\u4e2d\uff0c\u6211\u5011\u767c\u73fe\u6539\u8b8a\u7684\u95dc\u9375\u9a45\u52d5\u529b\u662f\u201c\u610f\u8b58\u611f\u77e5\u201d\uff0c\u5982\u679c\u53c3\u8207\u8005\u7121\u6cd5\u611f\u77e5\u4ed6\u5011\u70ba\u4ec0\u9ebc\u8981\u6539\u8b8a\u4ee5\u53ca\u6539\u8b8a\u7684\u539f\u56e0\u662f\u4ec0\u9ebc\u3002\u90a3\u9ebc\u6539\u8b8a\u5c31\u4e0d\u53ef\u80fd\u767c\u751f\u3002\u8a8d\u77e5\u69cb\u5efa\u662f\u8b8a\u9769\u8209\u63aa\u6700\u95dc\u9375\u7684\u65b9\u9762\uff0c\u53c3\u8207\u8005\u7684\u8a8d\u77e5\u4f86\u6e90\u662f\u5167\u90e8\u548c\u5916\u90e8\u5f71\u97ff\u3002\u5916\u90e8\u5f71\u97ff\u4e00\u822c\u4f86\u81ea\u8eab\u908a\u6709\u6b0a\u52e2\u7684\u4eba\u7684\u610f\u898b\uff0c\u6bd4\u5982\u5f9e\u773e\u5fc3\u7406\u3002<\/span><\/p>\n

\u9858\u671b\uff1a<\/span><\/strong>\u884c\u70ba\u8005\u662f\u5426\u6709\u6539\u8b8a\u7684\u610f\u9858\uff0c\u5c0d\u6539\u8b8a\u7684\u671f\u671b\u662f\u4ec0\u9ebc\uff0c\u662f\u652f\u6301\u9084\u662f\u53cd\u5c0d\u3002<\/span><\/p>\n

\u8a8d\u77e5\u5efa\u7acb\u5f8c\uff0c\u6f14\u54e1\u958b\u59cb\u884c\u52d5\uff0c\u800c\u5f71\u97ff\u884c\u52d5\u7684\u95dc\u9375\u662fWIIFM\uff08What In It For Me\uff09\uff0c\u9019\u662f\u4eba\u7684\u672c\u6027\uff0c\u201c\u617e\u671b\u201d\u5c31\u662f\u5f9e\u9019\u88e1\u958b\u59cb\u7522\u751f\u7684\u3002\u5f37\u70c8\u7684\u617e\u671b\u6703\u5f37\u5316\u6f14\u54e1\u5c0d\u8b8a\u5316\u7684\u671f\u5f85\u3002\u6b64\u6642\uff0c\u8b8a\u9769\u7684\u52d5\u529b\u5c07\u5f9e\u5916\u90e8\u5f71\u97ff\u8f49\u8b8a\u70ba\u81ea\u6211\u671f\u5f85\uff0c\u671f\u5f85\u8b8a\u9769\u6210\u771f\u3002<\/span><\/p>\n

\u77e5\u8b58\uff1a<\/span><\/strong>\u53c3\u8207\u8005\u662f\u5426\u5177\u5099\u5be6\u65bd\u8b8a\u9769\u6240\u9700\u7684\u77e5\u8b58\u3002<\/span><\/p>\n

\u9700\u6c42\u7522\u751f\u5f8c\uff0c\u884c\u52d5\u8005\u9700\u8981\u5177\u5099\u76f8\u95dc\u77e5\u8b58\u624d\u80fd\u70ba\u8b8a\u9769\u63a1\u53d6\u884c\u52d5\uff0c\u201c\u77e5\u8b58\u77e5\u8b58\u201d\u7684\u9700\u6c42\u5c31\u51fa\u73fe\u4e86\u3002\u6709\u4e86\u5b8c\u6574\u7684\u77e5\u8b58\uff0c\u624d\u80fd\u66f4\u9806\u5229\u5730\u5b8c\u6210\u8b8a\u9769\u3002<\/span><\/p>\n

\u80fd\u529b\uff1a<\/span><\/strong>\u53c3\u8207\u8005\u662f\u5426\u6709\u80fd\u529b\u9818\u5c0e\u3001\u5be6\u65bd\u548c\u5b8c\u6210\u8b8a\u9769\u3002<\/span><\/p>\n

\u6709\u4e86\u76f8\u95dc\u77e5\u8b58\uff0c\u5728\u5be6\u969b\u5be6\u65bd\u8b8a\u9769\u4e2d\u6210\u529f\u8207\u5426\u7684\u95dc\u9375\u662f\u201c\u80fd\u201d\uff0c\u5b83\u662f\u7531\u884c\u52d5\u8005\u81ea\u8eab\u7684\u689d\u4ef6\u6c7a\u5b9a\u7684\uff0c\u6bd4\u5982\u667a\u5546\u3001\u9ad4\u80fd\u3001\u7d93\u9a57\u7b49\u3002\u9019\u500b\u904e\u7a0b\u53d6\u6c7a\u65bc\u6f14\u54e1\u81ea\u8eab\u7684\u689d\u4ef6\u3002\u5982\u679c\u884c\u70ba\u8005\u7684\u689d\u4ef6\u4e0d\u80fd\u6eff\u8db3\u8b8a\u5316\u7684\u671f\u671b\uff0c\u90a3\u9ebc\u5373\u4f7f\u7d93\u904e\u524d\u9762\u7684\u8a8d\u77e5\u3001\u617e\u671b\u548c\u8a8d\u8b58\u904e\u7a0b\uff0c\u8b8a\u5316\u4e5f\u6703\u5931\u6557\u3002\u5982\u679c\u5728\u9019\u500b\u968e\u6bb5\u5f15\u5165\u8f14\u5c0e\u8a08\u5283\uff0c\u9032\u884c\u4e00\u5c0d\u4e00\u8f14\u5c0e\uff0c\u5e6b\u52a9\u884c\u52d5\u8005\u6fc0\u767c\u6f5b\u80fd\uff0c\u7a81\u7834\u81ea\u6211\u8a2d\u5b9a\u7684\u754c\u9650\uff0c\u5c31\u80fd\u9806\u5229\u5be6\u65bd\u8b8a\u9769\uff0c\u5b8c\u6210\u8b8a\u9769\u76ee\u6a19\u3002<\/span><\/p>\n

\u5f37\u5316\uff1a<\/span><\/strong>\u53c3\u8207\u8005\u662f\u5426\u6709\u9069\u7576\u7684\u63aa\u65bd\u4f86\u978f\u56fa\u6539\u8b8a\u7684\u72c0\u614b\u3001\u7fd2\u6163\u548c\u7d50\u679c\u3002<\/span><\/p>\n

\u7576\u884c\u70ba\u8005\u9054\u5230\u6539\u8b8a\u7684\u76ee\u6a19\u6642\uff0c\u6539\u8b8a\u7684\u7d50\u679c\u5c31\u6703\u56fa\u5316\u4e26\u5f62\u6210\u7fd2\u6163\uff0c\u6210\u70ba\u9019\u500b\u904e\u7a0b\u7684\u91cd\u8981\u76ee\u6a19\u3002\u5728\u9019\u4e00\u9ede\u4e0a\uff0c\u6fc0\u52f5\u548c\u5176\u4ed6\u624b\u6bb5\u88ab\u7528\u4f86\u5f37\u5316\u7a4d\u6975\u7684\u7d50\u679c\u4e26\u5b8c\u6210\u8b8a\u9769\u9031\u671f\u3002<\/span><\/p>\n

ADKAR \u793a\u4f8b<\/span><\/span><\/h3>\n

\u4f8b\u5982\uff0c\u5982\u679c\u4f60\u6709\u5b78\u7fd2\u6cd5\u8a9e\u7684\u60f3\u6cd5\uff0c\u9996\u5148\u4f60\u8981\u77e5\u9053\u5b78\u7fd2\u6cd5\u8a9e\u5c0d\u4f60\u5f88\u91cd\u8981\uff0c\u5b78\u597d\u6cd5\u8a9e\u53ef\u4ee5\u7d66\u4f60\u5e36\u4f86\u5f88\u591a\u597d\u8655\u3002\u52d5\u529b\u8d8a\u5f37\uff0c\u60a8\u5b78\u7fd2\u6cd5\u8a9e\u7684\u52d5\u529b\u5c31\u8d8a\u5927\u3002\u5728\u9019\u4e00\u9ede\u4e0a\uff0c\u60a8\u6703\u770b\u5230\u60a8\u7684\u540c\u4e8b\u7531\u65bc\u6cd5\u8a9e\u6d41\u5229\u4e26\u4e14\u5728\u9818\u5c0e\u8de8\u570b\u9805\u76ee\u4e2d\u53d6\u5f97\u6210\u529f\u800c\u5728\u5de5\u4f5c\u5834\u6240\u8fc5\u901f\u6649\u5347\u3002\u5b83\u5c07\u6fc0\u767c\u60a8\u5b78\u7fd2\u6cd5\u8a9e\u7684\u6e34\u671b\uff0c\u56e0\u70ba\u51fa\u8272\u7684\u5916\u8a9e\u6280\u80fd\u662f\u8077\u5834\u5fc5\u5099\u7684\u3002\u5831\u540d\u53c3\u52a0\u5b78\u7fd2\u8ab2\u7a0b\u4ee5\u5b78\u7fd2\u6cd5\u8a9e\u3002\u7d93\u904e\u4e00\u6bb5\u6642\u9593\u7684\u5b78\u7fd2\uff0c\u4f60\u5df2\u7d93\u638c\u63e1\u4e86\u5b78\u7fd2\u6cd5\u8a9e\u7684\u95dc\u9375\uff0c\u6cd5\u8a9e\u6c34\u5e73\u4e5f\u6709\u6240\u63d0\u9ad8\u3002\u6b64\u6642\uff0c\u7531\u65bc\u60a8\u7684\u6cd5\u8a9e\u80fd\u529b\uff0c\u6709\u6a5f\u6703\u56e0\u5de5\u4f5c\u51fa\u8272\u800c\u7372\u5f97\u7d44\u7e54\u734e\u52f5\uff0c\u7136\u5f8c\u6211\u76f8\u4fe1\u4f60\u4e00\u5b9a\u6709\u66f4\u5f37\u70c8\u7684\u5b78\u7fd2\u6cd5\u8a9e\u7684\u9858\u671b\u3002\u6211\u5011\u4f7f\u7528 ADKAR \u6a21\u578b\u5c0d\u7d50\u679c\u9032\u884c\u5982\u4e0b\u5206\u6790\u3002<\/span><\/p>\n

    \n
  1. \u610f\u8b58\uff1a<\/span><\/strong>\u5b78\u7fd2\u6cd5\u8a9e\u7684\u91cd\u8981\u6027<\/span><\/li>\n
  2. \u9858\u671b\uff1a<\/span><\/strong>\u770b\u5230\u5225\u4eba\u9032\u6b65\u7d66\u4e86\u4f60\u9a45\u52d5\u81ea\u5df1\u7684\u529b\u91cf<\/span><\/li>\n
  3. \u77e5\u8b58\uff1a<\/span><\/strong>\u5b78\u7fd2\u6cd5\u8a9e\u7684\u52aa\u529b<\/span><\/li>\n
  4. \u80fd\u529b\uff1a<\/span><\/strong>\u5177\u5099\u5b8c\u6210\u5de5\u4f5c\u6240\u9700\u7684\u6cd5\u8a9e\u6280\u80fd<\/span><\/li>\n
  5. \u5f37\u5316\uff1a<\/span><\/strong>\u505a\u597d\u5de5\u4f5c\uff0c\u5f97\u5230\u7d44\u7e54\u734e\u52f5\uff0c\u66f4\u52a0\u52aa\u529b\u5b78\u7fd2<\/span><\/li>\n<\/ol>\n

     <\/p>\n

    \u66f4\u591a ADKAR \u8b8a\u66f4\u6a21\u578b\u793a\u4f8b\u548c\u6a21\u677f<\/span><\/span><\/h2>\n

    ADKAR \u662f\u4eba\u5011\u5be6\u73fe\u6301\u4e45\u8b8a\u9769\u6240\u9700\u7684\u4e94\u500b\u6709\u5f62\u548c\u5177\u9ad4\u7d50\u679c\u7684\u9996\u5b57\u6bcd\u7e2e\u5beb\u8a5e\u3002\u610f\u8b58\u3001\u9858\u671b\u3001\u77e5\u8b58\u3001\u80fd\u529b\u548c\u5f37\u5316\u3002ADKAR \u6a21\u578b\u53ef\u5e6b\u52a9\u7d44\u7e54\u5145\u5206\u5229\u7528\u5176\u8b8a\u9769\u8a08\u5283\u3002<\/span><\/p>\n

     <\/p>\n

    Visual Paradigm Online \u63d0\u4f9b\u4e86\u5927\u91cf\u53ef\u81ea\u5b9a\u7fa9\u7684 ADKAR \u6a21\u677f\uff0c\u4ee5\u5e6b\u52a9\u60a8\u6436\u5148\u5275\u5efa\u81ea\u5df1\u7684 ADKAR\u3002<\/span><\/p>\n

    ADKAR \u6539\u8b8a\u6a21\u578b<\/span><\/span><\/strong><\/p>\n

    <\/p>\n

    \n
    \u7de8\u8f2f\u6b64 ADKAR \u66f4\u6539\u6a21\u578b<\/span><\/a><\/div>\n<\/div>\n
    \n
    \n
    \n<\/div>\n
    ADKAR \u8b8a\u66f4\u6a21\u578b\u6a21\u677f<\/span><\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/a><\/p>\n

    \u7de8\u8f2f\u6b64\u6a21\u677f<\/span><\/a><\/p>\n

     <\/p>\n

    \n
    \n<\/div>\n
    ADKAR \u6a21\u578b\u6a21\u677f<\/span><\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/p>\n

    \u7de8\u8f2f\u6b64\u6a21\u677f<\/span><\/a><\/div>\n

    \n<\/div>\n

    \n
    \n
    \n<\/div>\n
    ADKAR\u6a21\u578b<\/span><\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/a><\/p>\n

    \u7de8\u8f2f\u6b64\u6a21\u677f<\/span><\/a><\/div>\n
    \n
    \n<\/div>\n
    ADKAR \u8b8a\u66f4\u7ba1\u7406\u6a21\u677f<\/span><\/span><\/strong><\/div>\n<\/div>\n
    \n

    <\/p>\n

    \u7de8\u8f2f\u6b64\u6a21\u677f<\/span><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Change is often a complex and difficult process, and more importantly, it is inevitable. Managing change at the individual and organizational levels requires new ideas, new models of change, and new frameworks and tools to successfully achieve the desired change. ADKAR can be applied to all forms of change to drive successful change programs. The ADKAR Transformation Model, created by Prosci founder Jeff Hiatt, consists of five initials that represent the five stages of change an individual must reach to succeed. Awareness, Desire, Knowledge, Ability and Reinforcement.<\/p>\n","protected":false},"author":1,"featured_media":3783,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[38,26],"tags":[],"class_list":["post-3740","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management","category-infographics","loop-entry","clr"],"yoast_head":"\nADKAR \u8b8a\u9769\u7ba1\u7406\u6a21\u578b - Visual Paradigm \u535a\u5ba2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.visual-paradigm.com\/tw\/adkar-model-for-change-management\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ADKAR \u8b8a\u9769\u7ba1\u7406\u6a21\u578b - Visual Paradigm \u535a\u5ba2\" \/>\n<meta property=\"og:description\" content=\"Change is often a complex and difficult process, and more importantly, it is inevitable. 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