{"id":3813,"date":"2022-02-11T16:17:07","date_gmt":"2022-02-11T08:17:07","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/vn\/?p=3813"},"modified":"2022-11-28T16:46:20","modified_gmt":"2022-11-28T08:46:20","slug":"the-mckinsey-7s-framework-with-related-examples-templates-and-tools","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/vn\/the-mckinsey-7s-framework-with-related-examples-templates-and-tools\/","title":{"rendered":"Khung McKinsey 7S – V\u1edbi C\u00e1c V\u00ed D\u1ee5, M\u1eabu V\u00e0 C\u00f4ng C\u1ee5 Li\u00ean Quan"},"content":{"rendered":"

Trong nh\u1eefng n\u0103m 1970 v\u00e0 1980, ng\u01b0\u1eddi M\u1ef9 \u0111ang ph\u1ea3i ch\u1ecbu \u0111\u1ef1ng suy tho\u00e1i kinh t\u1ebf v\u00e0 th\u1ea5t nghi\u1ec7p trong khi c\u1ed1 g\u1eafng t\u00ecm ra con \u0111\u01b0\u1eddng \u0111\u00fang \u0111\u1eafn \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 h\u1ed3i sinh c\u00f4ng ty c\u1ee7a ch\u00ednh h\u1ecd sau khi hi\u1ec3u \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 ngh\u1ec7 thu\u1eadt th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c c\u00f4ng ty Nh\u1eadt B\u1ea3n.\u00a0Thomas J. Peters v\u00e0 Robert H. Waterman l\u00e0 nh\u00e2n vi\u00ean l\u00e2u n\u0103m c\u1ee7a McKinsey & Company n\u1ed5i ti\u1ebfng.\u00a0H\u1ecd \u0111\u00e3 ph\u1ecfng v\u1ea5n 62 c\u00f4ng ty l\u1edbn t\u1ed1t nh\u1ea5t v\u00e0 l\u00e2u \u0111\u1eddi nh\u1ea5t \u1edf Hoa K\u1ef3 v\u00e0 ch\u1ecdn ra 43 c\u00f4ng ty d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed v\u1ec1 l\u1ee3i nhu\u1eadn v\u00e0 t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng.\u00a0H\u1ecd \u0111\u00e3 ch\u1ecdn ra 43 c\u00f4ng ty ki\u1ec3u m\u1eabu n\u1ed5i b\u1eadt, bao g\u1ed3m IBM, Texas Instruments, Hewlett-Packard, McDonald’s, Kodak, DuPont, v\u00e0 nh\u1eefng c\u00f4ng ty d\u1eabn \u0111\u1ea7u ng\u00e0nh kh\u00e1c, v\u00e0 ph\u00e1t minh ra m\u00f4 h\u00ecnh 7S.<\/span><\/p>\n

M\u00f4\u00a0<\/span>h\u00ecnh 7-S<\/span><\/a>\u00a0n\u00f3i r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a m\u1ed9t c\u00f4ng ty ph\u1ea3i \u0111\u01b0\u1ee3c xem x\u00e9t m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n.\u00a0N\u00f3 bao g\u1ed3m c\u1ea5u tr\u00fac, h\u1ec7 th\u1ed1ng, phong c\u00e1ch, nh\u00e2n vi\u00ean, k\u1ef9 n\u0103ng, chi\u1ebfn l\u01b0\u1ee3c v\u00e0 c\u00e1c gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c chia s\u1ebb.\u00a0N\u00f3i c\u00e1ch kh\u00e1c, vi\u1ec7c m\u1ed9t c\u00f4ng ty c\u00f3 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng v\u00e0 m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng l\u00e0 ch\u01b0a \u0111\u1ee7, b\u1edfi v\u00ec c\u00e1c c\u00f4ng ty c\u0169ng c\u00f3 th\u1ec3 ph\u1ea1m sai l\u1ea7m trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh.\u00a0\u0110i\u1ec1u n\u00e0y l\u00e0 do chi\u1ebfn l\u01b0\u1ee3c ch\u1ec9 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1.<\/span><\/p>\n

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CH\u1ec8NH S\u1eecA V\u00cd D\u1ee4 TR\u00caN<\/span><\/a><\/p>\n

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Trong m\u00f4 h\u00ecnh, chi\u1ebfn l\u01b0\u1ee3c, c\u1ea5u tr\u00fac v\u00e0 h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c coi l\u00e0 \u201cph\u1ea7n c\u1ee9ng\/k\u1ef9 n\u0103ng c\u1ee9ng\u201d cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p, trong khi phong c\u00e1ch, nh\u00e2n vi\u00ean, k\u1ef9 n\u0103ng v\u00e0 gi\u00e1 tr\u1ecb chung \u0111\u01b0\u1ee3c coi l\u00e0 \u201cph\u1ea7n m\u1ec1m\/k\u1ef9 n\u0103ng m\u1ec1m\u201d cho ho\u1ea1t \u0111\u1ed9ng kinh doanh th\u00e0nh c\u00f4ng.\u00a0C\u1ea3 ph\u1ea7n c\u1ee9ng v\u00e0 ph\u1ea7n m\u1ec1m \u0111\u1ec1u quan tr\u1ecdng nh\u01b0 nhau trong c\u00e1ch m\u1ed9t c\u00f4ng ty mu\u1ed1n th\u00e0nh c\u00f4ng v\u00e0 kh\u00f4ng th\u1ec3 hoang t\u01b0\u1edfng.<\/span><\/p>\n

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M\u00f4 h\u00ecnh 7-S l\u00e0 g\u00ec?<\/span><\/span><\/h3>\n

B\u1eb1ng c\u00e1ch xem x\u00e9t t\u1eebng l\u0129nh v\u1ef1c trong s\u1ed1 7 l\u0129nh v\u1ef1c n\u00e0y v\u00e0 c\u00e1ch ch\u00fang li\u00ean k\u1ebft v\u1edbi nhau, m\u1ed9t c\u00f4ng ty c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh li\u1ec7u c\u00f4ng ty c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau hay kh\u00f4ng v\u00e0 c\u00f4ng ty s\u1ebd ph\u1ea3n \u1ee9ng v\u00e0 th\u00edch \u1ee9ng v\u1edbi thay \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o.\u00a0\u00dd t\u01b0\u1edfng l\u00e0 n\u1ebfu m\u1ed9t l\u0129nh v\u1ef1c c\u00f2n thi\u1ebfu ho\u1eb7c c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh, th\u00ec c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh.\u00a0T\u1ea5t c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau, do \u0111\u00f3, s\u1ef1 thay \u0111\u1ed5i v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a b\u1ea5t k\u1ef3 th\u00e0nh ph\u1ea7n n\u00e0o s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u00e0nh ph\u1ea7n kh\u00e1c.<\/span><\/p>\n

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  1. Chi\u1ebfn l\u01b0\u1ee3c: L\u00e0 k\u1ebf ho\u1ea1ch t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p nh\u1eb1m t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i tr\u01b0\u1edbc s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/span><\/li>\n
  2. C\u01a1 c\u1ea5u: C\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c l\u00e0 m\u00f4 h\u00ecnh th\u1ec3 hi\u1ec7n s\u1ef1 s\u1eafp x\u1ebfp, v\u1ecb tr\u00ed kh\u00f4ng gian, tr\u1ea1ng th\u00e1i li\u00ean h\u1ec7 v\u00e0 t\u1eadp h\u1ee3p c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn trong t\u1ed5 ch\u1ee9c, nh\u1eb1m \u0111\u01b0a c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c l\u1ea1i v\u1edbi nhau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 c\u00f9ng h\u01b0\u1edbng t\u1edbi m\u1ed9t m\u1ee5c ti\u00eau chung.<\/span><\/li>\n
  3. H\u1ec7 th\u1ed1ng: H\u1ec7 th\u1ed1ng doanh nghi\u1ec7p \u0111\u1ec1 c\u1eadp \u0111\u1ebfn m\u1ed9t lo\u1ea1t c\u00e1c quy \u0111\u1ecbnh v\u00e0 r\u00e0ng bu\u1ed9c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean c\u1ea5u tr\u00fac vi m\u00f4 v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng li\u00ean quan c\u1ee7a doanh nghi\u1ec7p, \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n c\u1ee5 th\u1ec3 l\u00e0 s\u1ef1 chu\u1ea9n h\u00f3a v\u00e0 th\u1ec3 ch\u1ebf h\u00f3a c\u1ee7a m\u1ed9t lo\u1ea1t c\u00e1c h\u00e0nh vi nh\u01b0 t\u1ed5 ch\u1ee9c, v\u1eadn h\u00e0nh v\u00e0 qu\u1ea3n l\u00fd doanh nghi\u1ec7p.<\/span><\/li>\n
  4. Phong c\u00e1ch: Ch\u1ee7 y\u1ebfu n\u00f3i \u0111\u1ebfn v\u0103n h\u00f3a doanh nghi\u1ec7p, l\u00e0 t\u1ed5ng h\u00f2a c\u00e1c gi\u00e1 tr\u1ecb, \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p, chu\u1ea9n m\u1ef1c h\u00e0nh vi \u0111\u01b0\u1ee3c doanh nghi\u1ec7p h\u00ecnh th\u00e0nh trong qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t l\u00e2u d\u00e0i v\u00e0 \u0111\u01b0\u1ee3c to\u00e0n th\u1ec3 ng\u01b0\u1eddi lao \u0111\u1ed9ng th\u1eeba nh\u1eadn v\u00e0 noi theo.<\/span><\/li>\n
  5. Nh\u00e2n vi\u00ean: ki\u1ebfn \u200b\u200bth\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/li>\n
  6. K\u1ef9 n\u0103ng: M\u1ecdi ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t v\u00e0 qu\u1ea3n l\u00fd c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec1u do ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u00f3 n\u0103ng l\u1ef1c k\u1ef9 thu\u1eadt nh\u1ea5t \u0111\u1ecbnh ti\u1ebfn h\u00e0nh, s\u1eed d\u1ee5ng c\u00e1c y\u1ebfu t\u1ed1 s\u1ea3n xu\u1ea5t t\u01b0\u01a1ng \u1ee9ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n qu\u00e1 tr\u00ecnh t\u1ea1o ra c\u1ee7a c\u1ea3i v\u1eadt ch\u1ea5t v\u00e0 tinh th\u1ea7n.<\/span><\/li>\n
  7. Gi\u00e1 tr\u1ecb chung: L\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u1ecdi th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c.\u00a0S\u1ef1 hi\u1ec3u bi\u1ebft chung v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p l\u00e0 quan \u0111i\u1ec3m c\u01a1 b\u1ea3n v\u1ec1 \u00fd ngh\u0129a t\u1ed3n t\u1ea1i, c\u00e1c ch\u1ec9 s\u1ed1 kinh doanh v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c, c\u0169ng nh\u01b0 c\u00e1c ti\u00eau ch\u00ed \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 h\u00e0nh vi c\u1ee7a doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean.\u00a0Gi\u00e1 tr\u1ecb chung l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a v\u0103n h\u00f3a doanh nghi\u1ec7p<\/span><\/li>\n<\/ol>\n

    Nh\u01b0 th\u1ec3 hi\u1ec7n trong h\u00ecnh b\u00ean d\u01b0\u1edbi: C\u00e1c gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c chia s\u1ebb l\u00e0 trung t\u00e2m v\u00e0 s\u1ebd th\u00fac \u0111\u1ea9y v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c.\u00a0Khi c\u00e1c gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c chia s\u1ebb thay \u0111\u1ed5i s\u1ebd k\u00e9o theo s\u1ef1 thay \u0111\u1ed5i c\u1ee7a c\u00e1c th\u00e0nh t\u1ed1 kh\u00e1c.<\/span><\/p>\n

    M\u00f4 h\u00ecnh 7S ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/span><\/h3>\n

    M\u00f4 h\u00ecnh n\u00e0y d\u1ef1a tr\u00ean \u00fd t\u01b0\u1edfng r\u1eb1ng \u0111\u1ec3 m\u1ed9t doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng t\u1ed1t, b\u1ea3y y\u1ebfu t\u1ed1 c\u1ea7n ph\u1ea3i ph\u1ed1i h\u1ee3p v\u1edbi nhau v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau.\u00a0Gi\u1ea3 s\u1eed b\u1ea1n \u0111ang \u1edf \u0111i\u1ec3m A v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 \u0111i\u1ec3m B, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y \u0111\u1ec3 ph\u00e2n t\u00edch kho\u1ea3ng c\u00e1ch gi\u1eefa A v\u00e0 B v\u00e0 b\u1ea3y y\u1ebfu t\u1ed1 n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n.\u00a0Nghe c\u00f3 v\u1ebb \u0111\u01a1n gi\u1ea3n, b\u1ea3y y\u1ebfu t\u1ed1 n\u00e0y ch\u1ec9 cung c\u1ea5p cho b\u1ea1n m\u1ed9t g\u00f3c nh\u00ecn \u0111\u1ec3 suy ngh\u0129, nh\u01b0ng c\u00e2u tr\u1ea3 l\u1eddi th\u1ef1c s\u1ef1 cho c\u00e2u h\u1ecfi ph\u1ea3i d\u1ef1a v\u00e0o k\u1ef9 n\u0103ng, chuy\u00ean m\u00f4n v\u00e0 kinh nghi\u1ec7m c\u1ee7a b\u1ea1n.<\/span><\/p>\n

    \"M\u1eabu<\/p>\n

    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH MCKINSEY 7S N\u00c0Y<\/span><\/a><\/p>\n

    Khi c\u00e2n nh\u1eafc \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh McKinsey 7S, b\u1ea1n c\u00f3 th\u1ec3 mu\u1ed1n b\u1eaft \u0111\u1ea7u v\u1edbi nh\u1eefng \u0111i\u1ec1u sau \u0111\u00e2y.<\/span><\/p>\n

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    1. Tr\u01b0\u1edbc ti\u00ean, h\u00e3y xem x\u00e9t c\u00e1c gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c chia s\u1ebb trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n: ch\u00fang c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c, chi\u1ebfn l\u01b0\u1ee3c v\u00e0 h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n kh\u00f4ng?\u00a0N\u1ebfu kh\u00f4ng, nh\u1eefng thay \u0111\u1ed5i c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n?<\/span><\/li>\n
    2. Nh\u00ecn v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 \u201cph\u1ea7n c\u1ee9ng\u201d: Ch\u00fang h\u1ed7 tr\u1ee3 l\u1eabn nhau v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau nh\u01b0 th\u1ebf n\u00e0o?\u00a0Nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c thay \u0111\u1ed5i?\u00a0(C\u00f3 th\u1ec3 h\u1eefu \u00edch khi \u0111\u1ed9ng n\u00e3o b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c c\u00e2u h\u1ecfi t\u1eeb m\u1ed7i l\u0129nh v\u1ef1c sau)<\/span><\/li>\n
    3. Nh\u00ecn v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 \u201cph\u1ea7n m\u1ec1m\u201d: ch\u00fang c\u00f3 h\u1ed7 tr\u1ee3 c\u00e1c y\u1ebfu t\u1ed1 \u201cph\u1ea7n c\u1ee9ng\u201d kh\u00f4ng?\u00a0H\u1ecd c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi nhau?\u00a0Nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c thay \u0111\u1ed5i?\u00a0(C\u00f3 th\u1ec3 h\u1eefu \u00edch khi \u0111\u1ed9ng n\u00e3o b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c c\u00e2u h\u1ecfi t\u1eeb m\u1ed7i l\u0129nh v\u1ef1c sau)<\/span><\/li>\n
    4. Sau khi \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh 7 y\u1ebfu t\u1ed1, b\u1ea1n c\u1ea7n ph\u00e2n t\u00edch l\u1ea1i xem \u0111i\u1ec1u ch\u1ec9nh \u0111\u00e3 h\u1ee3p l\u00fd ch\u01b0a?\u00a0T\u1ea5t nhi\u00ean, b\u1ea1n c\u0169ng s\u1ebd m\u1ea5t m\u1ed9t kho\u1ea3ng th\u1eddi gian \u0111\u1ec3 ch\u1edd \u0111\u1ee3i k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n.<\/span><\/li>\n<\/ol>\n

      k\u1ebft c\u1ea5u<\/span><\/span><\/h4>\n