{"id":3851,"date":"2022-02-11T17:35:04","date_gmt":"2022-02-11T09:35:04","guid":{"rendered":"https:\/\/blog.visual-paradigm.com\/vn\/?p=3851"},"modified":"2022-11-29T14:19:12","modified_gmt":"2022-11-29T06:19:12","slug":"kotters-eight-steps-to-change-management","status":"publish","type":"post","link":"https:\/\/blog.visual-paradigm.com\/vn\/kotters-eight-steps-to-change-management\/","title":{"rendered":"T\u00e1m B\u01b0\u1edbc C\u1ee7a Kotter \u0110\u1ec3 Thay \u0110\u1ed5i Qu\u1ea3n L\u00fd"},"content":{"rendered":"

Gi\u1edbi thi\u1ec7u<\/span><\/span><\/h3>\n

John Kotter, gi\u00e1o s\u01b0 t\u1ea1i Tr\u01b0\u1eddng Kinh doanh Harvard, \u0111\u00e3 nghi\u00ean c\u1ee9u nhi\u1ec1u c\u00f4ng ty \u0111\u00e3 th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng s\u1ef1 thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd.\u00a0\u0110i\u1ec1u n\u00e0y khi\u1ebfn \u00f4ng ph\u00e1t tri\u1ec3n m\u1ed9t m\u00f4 h\u00ecnh t\u00e1m b\u01b0\u1edbc chung m\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c kh\u00e1c c\u00f3 th\u1ec3 l\u00e0m theo \u0111\u1ec3 t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i.\u00a0Anh \u1ea5y m\u00f4 t\u1ea3 quy tr\u00ecnh thay \u0111\u1ed5i g\u1ed3m t\u00e1m b\u01b0\u1edbc c\u1ee7a m\u00ecnh trong cu\u1ed1n s\u00e1ch c\u1ee7a m\u00ecnh, D\u1eabn d\u1eaft s\u1ef1 thay \u0111\u1ed5i.<\/span><\/p>\n

M\u1eb7c d\u00f9 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 nh\u01b0 m\u1ed9t m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd thay \u0111\u1ed5i v\u00e0 l\u00e3nh \u0111\u1ea1o thay \u0111\u1ed5i, \u0111i\u1ec1u \u0111\u00e1ng ch\u00fa \u00fd l\u00e0 t\u00e1m b\u01b0\u1edbc c\u1ee7a Kotter c\u00f3 li\u00ean quan ch\u1eb7t ch\u1ebd \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn.\u00a0Xu h\u01b0\u1edbng c\u1ee7a con ng\u01b0\u1eddi \u0111\u1ed1i v\u1edbi th\u00f3i quen c\u00f3 ngh\u0129a l\u00e0 thay \u0111\u1ed5i l\u00e0 mong mu\u1ed1n c\u00f3 \u00fd th\u1ee9c \u0111\u1ec3 c\u1ea3i thi\u1ec7n m\u1ecdi th\u1ee9 ho\u1eb7c nhu c\u1ea7u th\u00edch nghi v\u1edbi ho\u00e0n c\u1ea3nh thay \u0111\u1ed5i.<\/span><\/p>\n

M\u00f4 h\u00ecnh 8 b\u01b0\u1edbc c\u1ee7a Kotter<\/span><\/span><\/h3>\n

8 b\u01b0\u1edbc c\u1ee7a Kotter c\u00f3 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c d\u1ef1 \u00e1n ri\u00eang l\u1ebb ho\u1eb7c c\u1ea3i ti\u1ebfn quy tr\u00ecnh ho\u1eb7c thay \u0111\u1ed5i c\u1ea5p \u0111\u1ed9, nh\u01b0ng m\u1ee5c \u0111\u00edch c\u1ee7a ch\u00fang l\u00e0 t\u1ea1o ra v\u0103n h\u00f3a thay \u0111\u1ed5i r\u1ed9ng l\u1edbn h\u01a1n cho to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.\u00a08 b\u01b0\u1edbc c\u1ee7a Kotter l\u00e0:<\/span><\/p>\n

<\/p>\n

CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n

    \n
  1. T\u1ea1o c\u1ea3m gi\u00e1c c\u1ea5p b\u00e1ch: B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean t\u1eadp trung v\u00e0o c\u00e1ch th\u00fac \u0111\u1ea9y m\u1ecdi ng\u01b0\u1eddi nh\u1eadn ra t\u1ea7m quan tr\u1ecdng c\u1ee7a s\u1ef1 thay \u0111\u1ed5i.\u00a0T\u1ea1o c\u1ea3m gi\u00e1c c\u1ea5p b\u00e1ch \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u1eb1ng h\u1ecd c\u1ea7n ph\u1ea3i h\u00e0nh \u0111\u1ed9ng ngay.\u00a0L\u00e0m n\u1ed5i b\u1eadt c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ch\u1ee9ng minh ch\u00fang s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch nh\u01b0 th\u1ebf n\u00e0o cho nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c.<\/span><\/li>\n
  2. T\u1eadp h\u1ee3p m\u1ed9t nh\u00f3m l\u00e3nh \u0111\u1ea1o: X\u00e2y d\u1ef1ng m\u1ed9t nh\u00f3m l\u00e3nh \u0111\u1ea1o m\u1ea1nh m\u1ebd v\u00e0 c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 thay \u0111\u1ed5i, nh\u1eefng ng\u01b0\u1eddi s\u1ebd l\u00e0 \u0111\u1ea1i s\u1ee9 cho s\u00e1ng ki\u1ebfn \u200b\u200bthay \u0111\u1ed5i.<\/span><\/li>\n
  3. Thi\u1ebft k\u1ebf m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u1ea7m nh\u00ecn: Ph\u00e1t tri\u1ec3n m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c v\u00e0 truy\u1ec1n \u0111\u1ea1t chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3 cho m\u1ed9t nh\u00f3m l\u1edbn h\u01a1n.\u00a0Ch\u00fang ta \u0111\u00e3 th\u1ea3o lu\u1eadn v\u1ec1 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c c\u1ea5p r\u1ea5t cao, nh\u01b0ng b\u00e2y gi\u1edd chi\u1ebfn l\u01b0\u1ee3c n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch chi ti\u1ebft v\u00e0 ng\u1eafn g\u1ecdn h\u01a1n, t\u1ea1o ra c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bc\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ed1c quan tr\u1ecdng nh\u1ecf s\u1ebd d\u1eabn d\u1eaft t\u1ed5 ch\u1ee9c \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a n\u00f3.<\/span><\/li>\n
  4. Giao ti\u1ebfp tr\u00ean quy m\u00f4 l\u1edbn: Truy\u1ec1n \u0111\u1ea1t chi\u1ebfn l\u01b0\u1ee3c v\u00e0 s\u00e1ng ki\u1ebfn \u200b\u200bcho t\u1ed5 ch\u1ee9c r\u1ed9ng l\u1edbn h\u01a1n.\u00a0M\u1ee5c ti\u00eau l\u00e0 truy\u1ec1n \u0111\u1ea1t k\u1ebf ho\u1ea1ch v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi ch\u1ea5p nh\u1eadn c\u00e1c thay \u0111\u1ed5i.\u00a0Tuy\u1ec3n ng\u01b0\u1eddi \u0111\u1ec3 gi\u00fap th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i n\u00e0y;\u00a0C\u00f3 s\u1ee9c m\u1ea1nh v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng.<\/span><\/li>\n
  5. Lo\u1ea1i b\u1ecf r\u00e0o c\u1ea3n \u0111\u1ec3 thay \u0111\u1ed5i: B\u1ea1n r\u1ea5t d\u1ec5 m\u1ea5t \u0111\u00e0 khi g\u1eb7p ch\u01b0\u1edbng ng\u1ea1i v\u1eadt.\u00a0\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u00e0 s\u00e1ng ki\u1ebfn, c\u1ea7n ph\u1ea3i lo\u1ea1i b\u1ecf b\u1ea5t k\u1ef3 r\u00e0o c\u1ea3n n\u00e0o \u0111\u1ed1i v\u1edbi s\u1ef1 ti\u1ebfn b\u1ed9.<\/span><\/li>\n
  6. T\u00edch l\u0169y nh\u1eefng chi\u1ebfn th\u1eafng ng\u1eafn h\u1ea1n: \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 th\u1ec3 hi\u1ec7n nh\u1eefng chi\u1ebfn th\u1eafng nh\u1ecf tr\u00ean \u0111\u01b0\u1eddng \u0111i.\u00a0Ti\u1ebfn b\u1ed9 r\u00f5 r\u00e0ng v\u00e0 th\u00e0nh c\u00f4ng th\u01b0\u1eddng xuy\u00ean s\u1ebd ti\u1ebfp t\u1ee5c th\u00fac \u0111\u1ea9y nh\u00f3m.\u00a0C\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bnh\u1ecf \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh th\u00e0nh c\u00f4ng s\u1ebd k\u1ebft h\u1ee3p \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng.<\/span><\/li>\n
  7. T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho s\u1ef1 thay \u0111\u1ed5i s\u00e2u s\u1eafc h\u01a1n: \u0110\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng th\u1eafng l\u1ee3i ng\u1eafn h\u1ea1n l\u00e0 m\u1ed9t chuy\u1ec7n, nh\u01b0ng m\u1ee5c ti\u00eau th\u1ef1c s\u1ef1 l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u1ebfn b\u1ed9 nh\u1ea5t qu\u00e1n h\u01b0\u1edbng t\u1edbi c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n c\u1ee7a t\u1ed5 ch\u1ee9c.\u00a0T\u1eadp trung v\u00e0o chi\u1ebfn th\u1eafng l\u1eb7p l\u1ea1i.<\/span><\/li>\n
  8. T\u00edch h\u1ee3p k\u1ebft qu\u1ea3 v\u00e0o v\u0103n h\u00f3a: \u0110\u1eb7t s\u1ef1 thay \u0111\u1ed5i v\u00e0o v\u0103n h\u00f3a doanh nghi\u1ec7p.\u00a0Kh\u00f4ng ng\u1eebng l\u00e0m vi\u1ec7c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng s\u1ef1 thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn v\u00e0 \u0111\u01b0\u1ee3c coi l\u00e0 c\u01a1 h\u1ed9i cho to\u00e0n b\u1ed9 doanh nghi\u1ec7p.\u00a0\u0110i\u1ec1u n\u00e0y l\u00e0m cho b\u1ea5t k\u1ef3 k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c m\u1edbi n\u00e0o c\u0169ng d\u1ec5 d\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c h\u01a1n, t\u1ea1o ra m\u1ed9t t\u1ed5 ch\u1ee9c linh ho\u1ea1t h\u01a1n.<\/span><\/li>\n<\/ol>\n

    Th\u00eam M\u00f4 h\u00ecnh thay \u0111\u1ed5i 8 b\u01b0\u1edbc c\u1ee7a Kotter (M\u1eabu v\u00e0 v\u00ed d\u1ee5)<\/span><\/span><\/h3>\n

     <\/p>\n

    <\/p>\n

    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n

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    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n

    <\/p>\n

    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n

    <\/p>\n

    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n

    <\/p>\n

    CH\u1ec8NH S\u1eecA M\u1eaaU M\u00d4 H\u00ccNH THAY \u0110\u1ed4I 8 B\u01af\u1edaC C\u1ee6A KOTTER N\u00c0Y<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    John Kotter, a professor at Harvard Business School, has studied many companies that have successfully implemented change in their organizations. This led him to develop a common eight-step model that other organizations can follow to make change. He describes his eight-step change process in his book, Leading Change. Although described as a model for change management and change leadership, it is worth noting that Kotter’s eight steps are closely related to improvement planning. The human tendency toward routine means that change is a conscious desire to improve things or the need to adapt to changing circumstances.<\/p>\n","protected":false},"author":1,"featured_media":4009,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[38,26],"tags":[],"class_list":["post-3851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management","category-infographics","loop-entry","clr"],"yoast_head":"\nT\u00e1m B\u01b0\u1edbc C\u1ee7a Kotter \u0110\u1ec3 Thay \u0110\u1ed5i Qu\u1ea3n L\u00fd - Visual Paradigm Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.visual-paradigm.com\/vn\/kotters-eight-steps-to-change-management\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e1m B\u01b0\u1edbc C\u1ee7a Kotter \u0110\u1ec3 Thay \u0110\u1ed5i Qu\u1ea3n L\u00fd - Visual Paradigm Blog\" \/>\n<meta property=\"og:description\" content=\"John Kotter, a professor at Harvard Business School, has studied many companies that have successfully implemented change in their organizations. This led him to develop a common eight-step model that other organizations can follow to make change. He describes his eight-step change process in his book, Leading Change. Although described as a model for change management and change leadership, it is worth noting that Kotter's eight steps are closely related to improvement planning. 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